Ethics and Ethical Standards for Optometrists and Opticians
CPD-Accredited Add to basketProbity & Ethics
GOC Remediation · Fitness to Practice · CPD UK Accredited & Certified
General Optical Council
GOC remediation courses for Optometrists and Dispensing Opticians facing investigation or a hearing
CPD-Accredited, self-paced online courses for UK Optometrists and Dispensing Opticians responding to GOC complaints, fitness to practice proceedings and regulatory investigations. Every course is certified by The CPD Certification Service and issues a CPD certificate on completion.
- CPD-Accredited
- 28 courses
- From £49
- Instant certificate on completion
- Aligned with the GOC standards
- Bulk buy: any 10 courses for £500
The CPD Certification Service, UK
At a glance
- Who it is for
- Optometrists, dispensing opticians, students and optical businesses facing a GOC case
- Stages covered
- Declarations, case examiners, interim orders and the Fitness to Practise Committee
- Accreditation
- Certified by The CPD Certification Service, Provider No. 13197
- Access
- Immediate, online, at your own pace
- On completion
- CPD certificate for your response or portfolio
- Price
- From £49 per course
GOC Investigation Guidance
Which GOC remediation courses should you take?
The Core GOC Remediation Set applies to every case, whatever the allegation. Select the type of concern the GOC has raised and you will see those eight courses again alongside the ones that address your concern directly.
Core GOC Remediation Set
Recommended for every GOC case, whatever the allegation. These cover insight, remediation and risk of repetition — the three things the GOC assesses at case examiner and panel stage.
Select a course name to read more, or the + to add it to your basket.
Select the concern the GOC has raised
Choose the heading that best matches the wording in your letter. The courses below change to match it.
GOC Ethics & Ethical Conduct Investigation
If the GOC has raised concerns about your ethical decision-making, consent, dignity, candour or moral conduct, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Professionalism and Professional Standards for Optometrists and Opticians
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketProbity for Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Financial Integrity For Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketGOC Professionalism, Conduct & Attitude Investigation
If the GOC has raised concerns about your attitude towards patients or colleagues, behaviour, incivility, teamwork or communication, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly
Professionalism and Professional Standards for Optometrists and Opticians
CPD-Accredited Add to basketEthics and Ethical Standards for Optometrists and Opticians
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 9related areas that often arise alongside this concern
Probity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketGOC Probity, Honesty & Financial Integrity Investigation
If the GOC has raised concerns about dishonesty, falsified records or timesheets, qualifications, expenses, theft or misleading an employer or the regulator, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Probity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketEthics and Ethical Standards for Optometrists and Opticians
CPD-Accredited Add to basketProfessionalism and Professional Standards for Optometrists and Opticians
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Professional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketGOC Professional Boundaries & Relationships Investigation
If the GOC has raised concerns about inappropriate relationships, dual roles, gifts, online contact or chaperoning, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Professional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketEthics and Ethical Standards for Optometrists and Opticians
CPD-Accredited Add to basketProfessionalism and Professional Standards for Optometrists and Opticians
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Probity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketGOC Clinical Practice, Competence & Patient Safety Investigation
If the GOC has raised concerns about clinical errors, medication or prescribing incidents, failure to escalate, record-keeping or patient safety, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly
Ensuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketEthics and Ethical Standards for Optometrists and Opticians
CPD-Accredited Add to basketProfessionalism and Professional Standards for Optometrists and Opticians
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 9related areas that often arise alongside this concern
Ethics for Healthcare Professionals
CPD-Accredited Add to basketProbity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketGOC Fitness to Practice Investigation — General
If you do not yet know how the GOC has categorised the allegation, or you face concerns spanning several areas, start here. This is the broadest cross-section of our CPD-Accredited catalogue.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Fitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketEthics and Ethical Standards for Optometrists and Opticians
CPD-Accredited Add to basketProfessionalism and Professional Standards for Optometrists and Opticians
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketProbity for Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Financial Integrity For Healthcare Professionals
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketAll 28 CPD-Accredited GOC courses
Every course is certified by The CPD Certification Service, awards CPD hours/points, and issues a CPD certificate on completion. Each one appears as a core or primary recommendation under at least one concern type.
£792.0 CPD hours/points
Ethics and Ethical Standards for Optometrists and Opticians
Helps you understand what the Standards of Practice expects of you, where the concern is about your judgement, honesty, or conduct towards patients. Supports you in handling it openly and writing the reflection a case examiner or the Fitness to Practise Committee will read.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism and Professional Standards for Optometrists and Opticians
Helps you see where your conduct, attitude, or behaviour towards patients and colleagues fell short of professional standards, and why that matters to the GOC. Supports you in building the insight and reflection that go into a remediation response.
CPD-Accredited Add to basket£491.5 CPD hours/points
Module on Insight
Insight is assessed in every GOC case, whatever the allegation. Helps you understand what a case examiner or the Fitness to Practise Committee actually means by it, shows you how to demonstrate insight rather than assert it, and supports you in putting it in writing before a hearing.
CPD-Accredited Add to basket£491.5 CPD hours/points
Module on Reflection
Helps you write reflection that holds up to scrutiny from a case examiner or the Fitness to Practise Committee, analysing what happened rather than simply describing it. Supports you through the difficult feelings that get in the way, which is why most people find this harder than they expect.
CPD-Accredited Add to basket£491.5 CPD hours/points
Module on Remediation
Supports you in building a remediation plan around the concerns actually raised, rather than assembling a stack of certificates. Shows you how to record what you have changed and present that evidence to the GOC.
CPD-Accredited Add to basket£792.0 CPD hours/points
How to Ensure a similar Mistake or Misconduct will not be repeated in Future
The Fitness to Practise Committee wants to know one thing above all else: could this happen again? Helps you work out what genuinely caused it, put safeguards in place that someone else can verify, and answer that question convincingly at a hearing.
CPD-Accredited Add to basket£792.0 CPD hours/points
Fitness To Practice For Healthcare Professionals
Walks you through the process you are in: what fitness to practice means, why cases are opened, what happens at each stage, and what to expect if it reaches the Fitness to Practise Committee. A sensible first course if the letter you received is the first you have heard of any of this.
CPD-Accredited Add to basket£792.0 CPD hours/points
Rebuilding Trust of Patients, Public, and Healthcare Regulator
For cases where trust has broken down with patients, colleagues, or the GOC itself. Helps you understand what genuine trust-rebuilding looks like during a fitness to practice process, and supports you in demonstrating it rather than promising it.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ethics for Healthcare Professionals
Helps you look honestly at a decision you made and why you made it, where that is what the concern turns on. Takes you through the situations that most often lead to referrals and supports you in showing what has since changed.
CPD-Accredited Add to basket£992.5 CPD hours/points
Medical Ethics Course
A longer course for cases where several concerns have been raised at once, or where the allegations are serious. Helps you work through difficult decisions in clinical practice and supports you in rebuilding trust with your regulator.
CPD-Accredited Add to basket£992.5 CPD hours/points
Professional Ethics Course
For cases where your honesty, integrity, or accountability in day-to-day practice has been questioned. Helps you see how these lapses usually happen and what they mean for patients and colleagues, and supports you in responding credibly during an investigation.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism for Healthcare Professionals
Some concerns do not fall neatly into one category. Reminds you what professional behaviour requires under real pressure, including fatigue and burnout, and helps you reflect on a lapse in a way the Committee will find credible.
CPD-Accredited Add to basket£792.0 CPD hours/points
Probity for Healthcare Professionals
If your letter uses the word probity, start here. Helps you understand what honesty and integrity mean in records, declarations, and money, and supports you in rebuilding trust through a documented remediation plan.
CPD-Accredited Add to basket£792.0 CPD hours/points
Financial Integrity For Healthcare Professionals
For cases involving money — claims, declarations, undisclosed interests, or financial conduct that has been questioned. Helps you understand how these cases arise and what they mean for your registration, and supports you in responding.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professional Boundaries For Clinicians
Boundary cases are among the most serious the GOC investigates. Helps you see where the lines sit and how they are crossed gradually, often without intent, and supports you in putting credible remediation together.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ethical Boundaries with Patients and Colleagues
For a relationship that became too close, contact outside work, or gifts. Reminds you of the warning signs and why these cases are treated so seriously, and helps you show insight and accountability afterwards.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism & Boundaries in Use of Social Media
Something posted, shared, or messaged online can lead to a referral as readily as anything in the consulting room. Helps you understand where the line falls on patient contact, confidentiality, and public comment, and supports you in showing your conduct has changed.
CPD-Accredited Add to basket£792.0 CPD hours/points
Privacy, Consent, And Chaperone In Healthcare Practice
Consent is among the most common causes of referral. Reminds you what valid consent requires, how it should be recorded, and when a chaperone should be offered, and helps you reflect on a case where any of it was questioned.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
For concerns about your clinical judgement, knowledge, or practice. Helps you work within the limits of your competence, understand how gaps are assessed during an investigation, and show your regulator that competence has been restored.
CPD-Accredited Add to basket£792.0 CPD hours/points
Prescribing Guidance & Standards for Healthcare Professionals
Prescribing cases turn on specifics: controlled drugs, records, remote prescribing, or prescribing for yourself, family, or friends. Reminds you why each attracts scrutiny and supports you in responding where prescribing forms part of your case.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Confidentiality in Healthcare Practice
A conversation overheard, records accessed, or something shared that should not have been. Helps you understand when disclosure is lawful and how breaches usually happen, and supports you in remediating one.
CPD-Accredited Add to basket£792.0 CPD hours/points
Duty of Candour in Healthcare Practice
Being open after something goes wrong is a duty, not a courtesy. Reminds you what you must tell a patient and when, helps you apologise properly without admitting liability, and explains why the GOC treats failures of candour so seriously.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism in Documentation for Healthcare Professionals
Record-keeping features in a large share of GOC cases. Reminds you what accurate, timely notes should look like and how errors should be corrected, and supports you in reflecting on documentation that has been questioned.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Effective Communication as Healthcare Professionals
Communication sits behind more complaints than any other single factor. Helps you look again at how you spoke to a patient, a family, or a colleague, and supports you in showing the Committee what you would do differently.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Teamwork and Collaboration for Healthcare Professionals
For concerns that involve colleagues rather than patients — conflict, handover, or how you behave within a team. Helps you understand what went wrong and supports you in evidencing changed working relationships to your regulator.
CPD-Accredited Add to basket£792.0 CPD hours/points
How to Deal with a Complaint or Investigation
Takes you through being investigated: what happens, in what order, and what is expected of you at each stage through to a hearing. Helps you respond well, build your evidence, and manage the strain of it.
CPD-Accredited Add to basket£792.0 CPD hours/points
How to Avoid a Complaint or Investigation
Helps you recognise the situations that most often lead to complaints, and head them off — communication, boundaries, records, and honesty. Useful to you as remediation evidence, and as ordinary CPD if you have had a near miss.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Dignity and Non-Discrimination as Healthcare Professionals
For cases where a patient or colleague says they were not treated with dignity or respect. Reminds you what is expected, helps you see how bias shapes decisions without anyone noticing, and supports you in responding to the GOC.
CPD-Accredited Add to basketIn short
What are GOC remediation courses?
GOC remediation courses are CPD-accredited courses taken by an optometrist, dispensing optician or optical business registrant to evidence insight, reflection and remediation in response to a concern raised with the General Optical Council. They are not a GOC product and no regulator approves them: what they provide is independent certification and a dated record that you acted, and when.
This page carries 28 such courses, £49 to £99 each, every one certified by The CPD Certification Service under Provider No. 13197 and aligned to the Standards of Practice for Optometrists and Dispensing Opticians. Eight form a Core Set that applies to any allegation; the rest are grouped by the type of concern raised. Each awards 1.5 to 2.5 CPD hours/points and issues a certificate on completion.
No course decides a GOC case and no provider can promise an outcome. What a certificate does, alongside the reflection you write from it, is give the case examiners or the Fitness to Practise Committee something concrete to weigh — and because the case examiners decide on the papers, what you produce early is what they read.
Before you write anything
Who decides your case, and which register are you on?
The GOC keeps three registers and holds each to a different set of standards, and most cases are decided on the papers long before any hearing. Knowing which stage you are at changes what you should be writing and when. For a fuller walk-through of each stage, see our guide to GOC fitness to practise explained.
Three registers, not one
The General Optical Council registers optometrists and dispensing opticians, optical students, and optical businesses. Under the Opticians Act 1989 a body corporate is a registrant in its own right, and its fitness to carry on business can be called into question just as an individual’s fitness to practise can. If you own or direct a practice, a concern can reach you through either register.
There is no GOC code
You are measured against standards, and which set depends on who you are: the Standards of Practice for Optometrists and Dispensing Opticians, the Standards for Optical Businesses, or the Standards for Optical Students. A response written against “the GOC Code” is quoting something that does not exist.
Two case examiners, doing the Investigation Committee’s job
Under the Fitness to Practise Rules an allegation goes to two case examiners — one lay, the other a registered optometrist or dispensing optician — who are appointed by the registrar and exercise the functions of the Investigation Committee. They decide on the papers whether there is a case to answer, and can close it, warn, agree an outcome, or refer it to the Fitness to Practise Committee.
You may have to tell them yourself
Registrants must declare matters that may affect their fitness to practise, train or carry on business — health, criminal matters, findings by another regulator, ongoing investigations, or practising while unregistered. A declaration is not an admission and does not automatically create a fitness to practise concern. Declaring promptly, with evidence of what you have already put right, is read very differently from being found out later.
Interim orders can come at any stage
The registrar, the case examiners or the Investigation Committee can refer a case to the Fitness to Practise Committee for an interim order at any point, before any finding of fact. It is protective rather than punitive and is not a finding against you — but it usually arrives with a short deadline. Contact your defence organisation or professional body the same day.
What does not change, and what a course cannot do
At every stage the same three things are weighed: insight into what happened, reflection set down in your own words, and remediation you can evidence. That is what the Core Set below is built around. No course decides a GOC case, and no provider can promise an outcome — what a dated certificate from an external provider can do is evidence that you acted, and when.
GOC Investigations
Supporting Optometrists & Dispensing Opticians through GOC proceedings
- Courses
- 28, all CPD-certified
- Price
- £49 to £99 per course
- CPD per course
- 1.5 to 2.5 hours/points
- Core set
- 8 courses, 14.5 CPD hours
- Aligned with
- Standards of Practice, 19 standards
- Certificate
- Issued on completion, downloadable
- Accreditation
- The CPD Certification Service, Provider No. 13197
- Format
- Online, self-paced, instant access
- Who they cover
- Optometrists, Dispensing Opticians and Contact Lens Opticians
- GOC CPD cycle
- No revalidation. CPD runs on a three-year points cycle, currently 1 January 2025 to 31 December 2027. Most registrants need 36 points, with at least one point in each of the four core domains, logged in MyCPD.
Facing an investigation by the General Optical Council (GOC) can be one of the most professionally challenging experiences of a Optometrist or Dispensing Optician's career. Whether you are subject to a fitness to practice inquiry, a complaint about your conduct, or concerns raised about your professional standards, demonstrating active engagement with remediation and professional development is a critical part of your response.
Our courses are purpose-built to help UK Optometrists and Dispensing Opticians respond to GOC concerns. Each course is aligned with the GOC’s Standards of Practice for Optometrists and Dispensing Opticians — the nineteen standards of behaviour and performance that came into effect on 1 January 2025 — providing documented evidence of your commitment to professional learning. The regulator publishes its own guidance on the General Optical Council website. Taking proactive steps to address the concern raised — through structured CPD, reflective practice and demonstrable behaviour change — is what GOC case examiners and the Fitness to Practise Committee look for as evidence of insight and genuine remediation.
All courses are CPD-Accredited and certified by The CPD Certification Service (CPD UK). Each course awards CPD hours/points and issues a CPD certificate on completion, which you can include in a remediation portfolio, in a written response to the GOC, or in your revalidation records alongside your own reflection.
Why These Courses
Why CPD-Accredited courses matter for GOC remediation
The GOC expects registrants to demonstrate genuine insight and measurable professional development. Accredited Continuing Professional Development (CPD) is one of the clearest ways to show you have taken your obligations seriously.
Built to support your response
Every course is independently assessed and certified by The CPD Certification Service. The certificate, together with the reflection you write from it, is suitable for inclusion in a remediation portfolio or a written response to the GOC.
Immediately available
Access your course the moment you enrol. No waiting, no scheduling — useful when you need to demonstrate prompt action to the GOC or your indemnity provider.
Aligned to the GOC standards
Every course is aligned with the Standards of Practice, addressing the standards most commonly cited in GOC referrals, fitness to practice proceedings and revalidation portfolios.
The kind of CPD advisers ask for
Indemnity providers and regulatory solicitors routinely advise registrants facing GOC proceedings to undertake structured, certified CPD as part of a remediation plan. We receive recommendations from them, which is not the same as formal endorsement by any organisation.
Certificate on completion
Receive a formal, verifiable certificate for each course completed, to include in a remediation portfolio alongside your own reflection, or to share with your solicitor or indemnity provider.
Expert-developed content
Courses are developed by UK healthcare ethics and regulatory specialists with direct knowledge of GOC standards, the Standards of Practice, fitness to practice expectations and remediation best practice.
How It Works
How our GOC courses support your case
A four-step process to demonstrate insight and remediation to the GOC.
Select your courses
Add the Core GOC Remediation Set, then use the concern selector to find courses relevant to what the GOC has raised. Check out securely.
Complete online
Work through each course at your own pace, fully online and available 24/7. Courses include reflective exercises and knowledge assessments aligned to the Standards of Practice.
Receive your certificate
On completion, download your certificate immediately. Each shows the course title, CPD hours/points and your name.
Submit as evidence
Share certificates with your solicitor, indemnity provider or the GOC directly as part of your remediation statement.
Life does not always go according to plan.We are here to help…
Author and course facilitator
Key terms
What the GOC means by insight, reflection and remediation
Four terms recur throughout GOC correspondence. They are not interchangeable, and being clear about which one a letter is asking for makes a practical difference to how you respond.
- Fitness to practice
- Having the skills, knowledge, character and health to practise your profession safely and effectively. The GOC opens a fitness to practice investigation when a concern suggests that one of those may be in question. It is a question about current and future safety, not only about what happened.
- Insight
- Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is assessed at almost every stage, whatever the allegation, and it is the element most often described as lacking.
- Reflection
- Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.
- Remediation
- The concrete steps taken so that the same thing does not happen again — training, supervision, changes to how you work — together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.
These descriptions are our summary of how the terms are used in regulatory practice. They are not quotations from the General Optical Council, and they are not legal advice. Your defence organisation or solicitor should advise on your own case.
FAQs
GOC remediation courses: frequently asked questions
Answers to the most common questions from Optometrists and Dispensing Opticians facing GOC proceedings.
Will completing these courses help my GOC case?
Yes. Completing accredited CPD relevant to the concerns raised is one of the most effective steps you can take. GOC case examiners and Fitness to Practise Committees look for evidence of genuine insight, remediation and proactive professional development. A certificate from The CPD Certification Service shows structured, documented learning, and gives your written reflection something concrete to build on. How much weight it carries depends on the circumstances of your case, and no course can guarantee an outcome.
Does the GOC approve or accept these courses?
The GOC does not approve, accredit or endorse courses from any provider, including us, and does not keep an approved list. What our courses give you is independent certification by The CPD Certification Service and a CPD certificate recording what you studied and when. You can include that in a remediation portfolio, a written response, or your MyCPD record — and it is the reflection you attach to it that carries the weight.
How quickly can I access a course after purchasing?
Immediately. Access is granted as soon as your payment is confirmed — no waiting period and no scheduling required. If you are facing an imminent GOC deadline or hearing, you can begin your course and obtain a certificate the same day.
How long do I have access, and can I retake a course?
Twelve months from the date of purchase. The course sits in your account for that whole period, and you can return to it as often as you like, including after you have completed it and downloaded your certificate. Rereading the material costs nothing.
A certificate carries the date you completed the course. If you need one with a current date on it, that means completing the course again, which means buying it again. A repeat purchase of an online course made within your twelve months is charged at half the course fee; once the twelve months have ended it is charged at the full fee. Face-to-face courses are charged at the full fee whenever they are repeated.
Which courses should I choose for my specific GOC investigation?
Start with the Core GOC Remediation Set. These eight courses cover insight, reflection, remediation and rebuilding trust, and are relevant to every case whatever the allegation.
Then use the concern selector to add courses that address your specific issue: ethics and ethical conduct; professionalism, conduct and attitude; probity, honesty and financial integrity; professional boundaries and relationships; or clinical practice, competence and patient safety. If you do not yet know how the GOC has categorised your case, choose Fitness to Practice, or contact us for personalised guidance.
How many CPD hours or points does each course award?
Most courses award 2 CPD hours/points. The three short modules — Insight, Reflection and Remediation — award 1.5 CPD hours/points each. The Medical Ethics Course and the Professional Ethics Course award 2.5 CPD hours/points each. The Core GOC Remediation Set totals 14.5 CPD hours/points across its eight courses.
Do the courses count towards my GOC CPD points?
Yes. All courses award verifiable CPD hours/points certified by The CPD Certification Service (CPD UK). There is no revalidation at the GOC. Instead CPD runs on a three-year points cycle — the current one runs from 1 January 2025 to 31 December 2027 — and most registrants need 36 points, with at least one point in each of the four core domains and a Personal Development Plan at the start. Self-directed CPD of an hour or more is generally worth one point. Log what you complete in MyCPD, and keep the certificate.
I have received a GOC notification of referral — what should I do first?
Contact your indemnity provider or a specialist healthcare regulatory solicitor immediately. Alongside legal advice, begin demonstrating proactive remediation by enrolling in courses relevant to the concerns raised. Early action signals insight and genuine willingness to improve — both factors the GOC weighs heavily in case examination and Committee hearings.
Can I purchase courses for a colleague or member of my team?
Yes. Practice owners, clinical leads and optical business managers can purchase courses on behalf of registrants. Please see our bulk buy offer or contact us for team and group enrolment options, especially if several Optometrists or Dispensing Opticians need to complete the same course as part of a team-wide remediation programme.
Are these courses suitable if I am not currently under GOC investigation?
Yes. Many Optometrists and Dispensing Opticians take these courses as part of their proactive CPD, cycle planning or appraisal evidence, to deepen their understanding of GOC standards and the Standards of Practice, or to strengthen areas of practice they feel less confident about. Completing ethics and professionalism CPD is good practice for all registrants, regardless of regulatory proceedings.
Official guidance
Read the GOC’s own guidance
If a concern has been raised about you, read the source material directly as well as anything written about it.
What the Standards are actually used for. The GOC’s own Standards of Practice page is explicit about it: where someone raises a concern about your fitness to practise, the GOC will “refer to these standards” in deciding whether it needs to take action. The nineteen standards are not background reading — they are the framework your conduct is measured against, which is why remediation is most persuasive when it is written against them.
The nineteen standards for Optometrists and Dispensing Opticians
Revised standards in effect since 1 January 2025.
optical.org ↗ If you are called to a hearingGuidance for people asked to attend a fitness to practise hearing
How hearings work, the hearings guide for registrants, and case management.
optical.org ↗ How decisions are madeHearings and Indicative Sanctions Guidance
What the Committee weighs, and how it approaches sanctions.
optical.org ↗ CPDGuidance on the 2025–27 CPD cycle
36 points over three years, four core domains, and the Personal Development Plan.
optical.org ↗Probity & Ethics is an independent CPD provider. We are not affiliated with, accredited by, or endorsed by the General Optical Council or any other healthcare regulator.
Go deeper
Our guides to the GOC process
The courses evidence your remediation. These guides explain the process around them, in more depth than this page allows.
GOC fitness to practise explained
The pathway from referral to committee, and what the process assesses at each point.
www.probityandethics.com ↗ GuideGOC professional standards
What the Standards of Practice require day to day, and how they are applied to a concern.
www.probityandethics.com ↗ GuideWhat happens at a GOC hearing
Facts, impairment, then sanction — the three stages, held in public.
www.probityandethics.com ↗ GuideGOC suspension
What a suspension order prevents, how to use the period, and what the review hearing needs.
www.probityandethics.com ↗ GuideHow to save your GOC registration
What to do in the first days, and who to contact before you reply to anything.
www.probityandethics.com ↗Other Regulators
Remediation courses for other healthcare regulators
We run equivalent CPD-Accredited remediation courses for professionals regulated by other UK healthcare bodies.
- Courses for GMC remediation — doctors
- Courses for GDC remediation — dentists and dental care professionals
- Courses for GPhC remediation — pharmacists
- Courses for HCPC remediation — allied health professionals
- Courses for NMC remediation — nurses and midwives
- Courses for GCC investigations — chiropractors
- Courses for GOsC investigations — osteopaths
- Courses for social worker investigations
Prefer a live course, or booking for a team? The same material runs as facilitated day courses via video link. Optical professionals can book a place on a scheduled date — see Face-to-Face Courses, £499 or £449 inside the Bulk Buy bundle. Organisations can arrange a session for their staff — see courses for healthcare organisations.
Start your GOC remediation today
Our courses are here to support Optometrists and Dispensing Opticians through GOC fitness to practice processes, investigations and complaints. Immediate access, a CPD certificate on completion from courses certified by The CPD Certification Service, and from £49 per course.