Probity & Ethics
Face-to-Face Courses Live via Video Link · CPD UK Accredited & Certified
Face-to-Face Ethics, Probity and Professionalism Courses
for healthcare professionals facing a fitness to practice investigation or complaint
The CPD Certification Service, UK
At a glance
- Format
- Live and interactive, via video link on Zoom
- Hours
- 9.30am to about 2.30–3.00pm, with breaks
- CPD
- 5 hours, certificate issued on completion
- Price
- £499 per course
In short
What are the Face-to-Face Courses?
They are four live, facilitated day courses in ethics, probity, professional boundaries and reflective practice, run via video link and certified by The CPD Certification Service. Each carries 5 CPD hours, costs £499, and issues a certificate on completion.
They are run virtually rather than in a room: face to face here means live and interactive with a facilitator and other participants, not a self-paced recording. The day starts at 9.30am and finishes around 2.30 to 3.00pm, with a lunch break and two tea or coffee breaks. Any of the four can be run one to one for £250 more.
They are built for professionals facing a case or investigation with any UK healthcare regulator, and are equally used for ordinary CPD and appraisal evidence. No regulator approves courses from any provider, and no course decides a case. What a day gives you is a facilitator, other people in the same position, and structured work on your own case — which is the part most people find hardest to do alone.
The courses
Four courses
Match the course to the concern that has been raised. Every course is £499, carries 5 CPD hours and is certified by The CPD Certification Service.
Probity and Ethics Course
If you are facing a dishonesty or probity allegation — a complaint, an employer investigation, or a fitness to practice investigation by your regulator — or you need to evidence remediation on honesty and integrity.
Indicative course content
- What probity and ethics mean in healthcare practice
- Guidance from the healthcare regulators — including the GMC, GDC, NMC, GPhC and HCPC — on probity, honesty, trust and ethics
- The consequences of a breach of probity, honesty and ethics
- Case examples where a breach of probity happened, and reflection on them
- Examples of ethical dilemmas and how to manage them
- Why probity and ethics matter for healthcare professionals
- What to do when a breach of probity and ethics happens
- Insight, reflect, remediate
- Formulating a personalised action plan
Course dates
Or take it in the Bulk Buy bundle: ten online courses at £500 plus this course at a reduced £449 — £949 in total.
Ethics and Professionalism Course
If you are facing an allegation about your conduct, attitude or professionalism — a complaint, an employer investigation, or a fitness to practice investigation by your regulator — or you need to evidence remediation on professional standards.
Indicative course content
- Ethics in healthcare, and the principles behind it
- Review of cases involving ethical dilemmas
- Professionalism, and what it is made up of
- The regulators’ guidance on ethics and professionalism
- Why ethics and professionalism matter for healthcare professionals
- What to do if a breach of the expected standards happens — insight, reflection, remediation
- An exercise in insight and reflection on your own case or situation
- Structured reflection and an action plan for remediation
Course dates
Or take it in the Bulk Buy bundle: ten online courses at £500 plus this course at a reduced £449 — £949 in total.
Professional Boundaries Course
If you are facing a professional boundaries allegation — a complaint about your relationship with a patient or colleague, an employer investigation, or a fitness to practice investigation by your regulator — or you need to evidence remediation on boundaries, consent and chaperoning.
Indicative course content
- What professional boundaries are
- Guidance from the healthcare regulators on professional boundaries
- The factors that contribute to boundary violations
- Situations where boundaries can become blurred, and the risk that follows
- Guidance on consent and chaperones
- Why professional boundaries matter for healthcare professionals
- The measures and mechanisms that help maintain them
- What to do when a breach of professional boundaries happens
- Insight, reflect, remediate
- An exercise to formulate a personalised action plan
Course dates
Or take it in the Bulk Buy bundle: ten online courses at £500 plus this course at a reduced £449 — £949 in total.
Reflection Workshop — Insight, Reflect, Remediate
If you need to build insight, demonstrate reflection and evidence remediation for a complaint, an employer investigation or a fitness to practice investigation, and want your written reflection to hold up to scrutiny by a case examiner or panel.
Indicative course content
- Reflection and reflective practice, and why reflection helps
- What to reflect on
- How reflection helps with insight and remediation
- Why reflection matters for healthcare professionals
- How to write an effective reflection
- Reflections and discussions that build insight into your own situation or case
- Discussion that helps you remediate, and helps you write your reflective pieces afterwards
- Gibbs’ reflective cycle, and writing reflection to it
- Collective reflection
- A SMART action plan to remediate
Course dates
Or take it in the Bulk Buy bundle: ten online courses at £500 plus this course at a reduced £449 — £949 in total.
A one-to-one version of any course can be arranged for £250 extra, whether the course is purchased individually or as part of a Bulk Buy bundle. If you need a course sooner than the dates above, contact us and we will try to arrange an earlier date.
Two ways to buy
Buy a course on its own, or inside the Bulk Buy bundle
The bundle is the cheaper route if you also want online courses: the face-to-face course comes down from £499 to £449 inside it.
One face-to-face course
£499
Per course, per person
- A live, facilitated day via video link
- 5 CPD hours, certified by The CPD Certification Service
- CPD certificate on completion
- One-to-one available for £250 extra
Bookings are subject to our terms and conditions.
Bulk Buy bundle
£949
Ten online courses at £500, plus one face-to-face course at a reduced £449
- Any ten of the 28 online CPD courses
- Any one of the four face-to-face courses
- Eleven CPD certificates in total
- Saves £50 against buying the face-to-face course on its own
- One-to-one still available for £250 extra
How it works
What the day looks like
The same shape for all four courses.
Key terms
What your regulator means by insight, reflection and remediation
Four terms recur throughout regulatory correspondence, and the courses are built around them. They are not interchangeable, and being clear about which one a letter is asking for makes a practical difference to how you respond.
- Fitness to practice
- Having the skills, knowledge, character and health to practise your profession safely and effectively. A regulator opens a fitness to practice investigation when a concern suggests that one of those may be in question. It is a judgement about current and future safety, not only about what happened.
- Insight
- Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is assessed at almost every stage, whatever the allegation, and it is the element most often described as lacking.
- Reflection
- Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.
- Remediation
- The concrete steps taken so that the same thing does not happen again - training, supervision, changes to how you work - together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.
Who they are for
All healthcare professionals, whatever your regulator
The courses are for professionals facing a case or investigation with their regulatory body, and for anyone who wants the material for CPD or appraisal purposes.
Regulated by the GMC, GDC, NMC, GPhC, HCPC, GOC, GCC, GOsC, Social Work England, the SSSC, Social Care Wales or the NISCC.
Life does not always go according to plan.We are here to help…
Who runs them
Author and course facilitator
Dr Shehzad Iqbal
Course facilitator and author, Probity & Ethics
Dr Iqbal has designed and delivered ethics, probity and professionalism training for UK healthcare professionals since 2020, working with registrants of all nine UK healthcare regulators, online and face to face. He combines clinical practice with formal postgraduate training in healthcare law and ethics.
MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee
Course content written and last reviewed by Dr Shehzad Iqbal on .
Common questions
Questions professionals ask us
Are these courses actually Face-to-Face?
They are run virtually, live, via video link on Zoom. Face to face here means live and interactive with a facilitator and other participants, rather than a self-paced recording. You see and speak to the people in the room; the room is a video call.
If you want a genuinely private session, a one-to-one version of any of the four courses is available for £250 on top of the course price.
How long is the day, and what is the format?
The day starts at 9.30am and finishes around 2.30 to 3.00pm, with a lunch break and two tea or coffee breaks. Each course carries 5 CPD hours and is certified by The CPD Certification Service.
Which of the four courses should I take?
Match the course to the concern that has been raised. Probity and Ethics is for honesty and dishonesty allegations. Ethics and Professionalism is for conduct, attitude and professionalism concerns. Professional Boundaries is for boundary, consent and chaperone issues. The Reflection Workshop is for building insight and writing reflection that holds up to scrutiny.
If your letter names more than one concern, or you are not sure how it has been categorised, contact us and we will help you choose.
Do I have to be under investigation to attend?
No. The courses are built for professionals facing a case or investigation with their regulator, but they are equally used for continuing professional development and for appraisal evidence. Attending before anything has gone wrong is a perfectly ordinary reason to come.
What certificate do I get, and when?
A 5 hour CPD certificate, issued on completion and emailed to you after the course.
It records the course title, the CPD hours and your name, and you can include it in a remediation portfolio, in a written response to your regulator, or in your appraisal or revalidation records alongside your own reflection.
Does my regulator approve these courses?
No regulator approves, accredits or endorses courses from any provider, including us, and none keeps an approved list. What these courses give you is independent certification and a dated record that you acted, and when. The weight it carries depends on the circumstances of your case, and no course can guarantee an outcome.
The next date is too late for my deadline. Can you run one sooner?
Often, yes. If you need a course urgently, contact us and we will try to arrange an earlier date. A one-to-one session can usually be arranged more quickly than a group sitting.
What is the one-to-one option?
Any of the four courses can be run as a private one-to-one session for £250 extra, whether the course is purchased individually or as part of a Bulk Buy bundle. It covers the same material, and the date is arranged around you.
What does a course cost?
£499 for a single face-to-face course. Inside the Bulk Buy bundle it comes down to £449: ten online courses at £500 plus one face-to-face course at £449, £949 in total.
A one-to-one session is £250 extra either way.
Should I take a Face-to-Face course or the online ones?
They do different jobs. The online catalogue lets you cover several specific concerns and build a portfolio of certificates at your own pace. A Face-to-Face day gives you a facilitator, discussion with other professionals in the same position, and structured exercises on your own case — which is what most people find hardest to do alone.
Many people do both: the day for insight and reflection, the online courses for breadth.
The other half of the catalogue
Online courses, by regulator
Twenty-eight self-paced CPD courses, with a page written to each regulator’s standards. Many people take a Face-to-Face day for insight and reflection, and online courses for breadth.
Any ten online courses are £500 — see the bulk buy offer. Booking for a team rather than yourself? We run the same four courses as group sessions for healthcare organisations.
Book a course, or ask about a date
Every course is £499 and carries 5 CPD hours, certified by The CPD Certification Service. If the listed dates do not work, we will try to arrange an earlier one.