GPhC remediation courses for Pharmacists and Pharmacy Technicians responding to a concern about their practice

Yes. Completing accredited CPD relevant to the concerns raised is one of the most effective steps you can take. GPhC investigators and the Fitness to Practise Committee look for evidence of genuine insight, remediation and proactive professional development. A certificate from The CPD Certification Service shows structured, documented learning, and gives your written reflection something concrete to build on. How much weight it carries depends on the circumstances of your case, and no course can guarantee an outcome.

The GPhC does not approve, accredit or endorse courses from any provider, including us, and does not keep an approved list. What our courses give you is independent certification by The CPD Certification Service and a CPD certificate recording what you studied and when. You can include that in a remediation portfolio, a written response, or your revalidation records — and it is the reflection you attach to it that carries the weight.

Immediately. Access is granted as soon as your payment is confirmed — no waiting period and no scheduling required. If you are facing an imminent GPhC deadline or hearing, you can begin your course and obtain a certificate the same day.

Twelve months from the date of purchase. The course sits in your account for that whole period, and you can return to it as often as you like, including after you have completed it and downloaded your certificate. Rereading the material costs nothing.

A certificate carries the date you completed the course. If you need one with a current date on it, that means completing the course again, which means buying it again. A repeat purchase of an online course made within your twelve months is charged at half the course fee; once the twelve months have ended it is charged at the full fee. Face-to-face courses are charged at the full fee whenever they are repeated.

Start with the Core GPhC Remediation Set. These eight courses cover insight, reflection, remediation and rebuilding trust, and are relevant to every case whatever the allegation.

Then use the concern selector to add courses that address your specific issue: ethics and ethical conduct; professionalism, conduct and attitude; probity, honesty and financial integrity; professional boundaries and relationships; or clinical practice, competence and patient safety. If you do not yet know how the GPhC has categorised your case, choose Fitness to Practice, or contact us for personalised guidance.

Most courses award 2 CPD hours/points. The three short modules — Insight, Reflection and Remediation — award 1.5 CPD hours/points each. The Medical Ethics Course and the Professional Ethics Course award 2.5 CPD hours/points each. The Core GPhC Remediation Set totals 14.5 CPD hours/points across its eight courses.

Yes. All courses award verifiable CPD hours/points certified by The CPD Certification Service (CPD UK). GPhC revalidation is annual: alongside renewing your registration you submit four CPD records, at least two of them planned, one peer discussion record and one reflective account. A certified course and your written reflection on it fit the planned CPD records directly. From 1 January 2026 the reflective account can be written against any of the nine Standards for pharmacy professionals, rather than the three the GPhC used to select each year.

Contact your indemnity provider or a specialist healthcare regulatory solicitor immediately. Alongside legal advice, begin demonstrating proactive remediation by enrolling in courses relevant to the concerns raised. Early action signals insight and genuine willingness to improve — both factors the GPhC weighs heavily in investigation and committee hearings.

Yes. Superintendent Pharmacists, responsible Pharmacists and pharmacy managers can purchase courses on behalf of registrants. Please see our bulk buy offer or contact us for team and group enrolment options, especially if several Pharmacy Professionals need to complete the same course as part of a team-wide remediation programme.

Yes. Many Pharmacy Professionals take these courses as part of their proactive CPD, revalidation preparation or appraisal evidence, to deepen their understanding of GPhC standards and Standards for pharmacy professionals, or to strengthen areas of practice they feel less confident about. Completing ethics and professionalism CPD is good practice for all registrants, regardless of regulatory proceedings.