Ethics and Ethical Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketProbity & Ethics
HCPC Remediation · Fitness to Practice · CPD UK Accredited & Certified
Health and Care Professions Council
HCPC remediation courses for Health and Care Professionals facing complaints, fitness to practice investigations and hearings
CPD-Accredited, self-paced online courses for registrants of all 15 HCPC-regulated professions responding to concerns, fitness to practice proceedings and investigations — from a first letter through to an HCPTS hearing. Every course is certified by The CPD Certification Service and issues a CPD certificate on completion.
- CPD-Accredited
- 28 courses
- From £49
- Instant certificate on completion
- Aligned with the ten standards
- Bulk buy: any 10 courses for £500
The CPD Certification Service, UK
At a glance
- Who it is for
- Registrants facing an HCPC concern, investigation or HCPTS hearing
- Bodies covered
- The HCPC, which investigates, and the HCPTS, which hears
- Accreditation
- Certified by The CPD Certification Service, Provider No. 13197
- Access
- Immediate, online, at your own pace
- On completion
- CPD certificate for your response or CPD audit
- Price
- From £49 per course
HCPC Investigation Guidance
Which HCPC remediation courses should you take?
The Core HCPC Remediation Set applies to every case, whatever the allegation. Select the type of concern the HCPC has raised and you will see those eight courses again alongside the ones that address your concern directly.
Core HCPC Remediation Set
Recommended for every HCPC case, whatever the allegation. These cover insight, remediation and risk of repetition — the three things the HCPC weighs at Investigating Committee Panel and HCPTS stage.
Select a course name to read more, or the + to add it to your basket.
Select the concern the HCPC has raised
Choose the heading that best matches the wording in your letter. The courses below change to match it.
HCPC Ethics & Ethical Conduct Investigation
If the HCPC has raised concerns about your ethical decision-making, consent, dignity, candour or moral conduct, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Professionalism and Professional Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketProbity for Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Financial Integrity For Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketHCPC Professionalism, Conduct & Attitude Investigation
If the HCPC has raised concerns about your attitude towards patients or colleagues, behaviour, incivility, teamwork or communication, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly
Professionalism and Professional Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketEthics and Ethical Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 9related areas that often arise alongside this concern
Probity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketHCPC Probity, Honesty & Financial Integrity Investigation
If the HCPC has raised concerns about dishonesty, falsified records or timesheets, qualifications, expenses, theft or misleading an employer or the regulator, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Probity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketEthics and Ethical Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketProfessionalism and Professional Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Professional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketHCPC Professional Boundaries & Relationships Investigation
If the HCPC has raised concerns about inappropriate relationships, dual roles, gifts, online contact or chaperoning, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Professional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketEthics and Ethical Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketProfessionalism and Professional Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Probity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketHCPC Clinical Practice, Competence & Patient Safety Investigation
If the HCPC has raised concerns about clinical errors, medication or prescribing incidents, failure to escalate, record-keeping or patient safety, these CPD-Accredited courses could address the specific standards in question.
Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly
Ensuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketEthics and Ethical Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketProfessionalism and Professional Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketFitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 9related areas that often arise alongside this concern
Ethics for Healthcare Professionals
CPD-Accredited Add to basketProbity for Healthcare Professionals
CPD-Accredited Add to basketFinancial Integrity For Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketHCPC Fitness to Practice Investigation — General
If you do not yet know how the HCPC has categorised the allegation, or you face concerns spanning several areas, start here. This is the broadest cross-section of our CPD-Accredited catalogue.
Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly
Fitness To Practice For Healthcare Professionals
CPD-Accredited Add to basketEthics and Ethical Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketProfessionalism and Professional Standards for HCPC regulated Health and Care Professionals
CPD-Accredited Add to basketEthics for Healthcare Professionals
CPD-Accredited Add to basketProfessionalism for Healthcare Professionals
CPD-Accredited Add to basketProbity for Healthcare Professionals
CPD-Accredited Add to basketProfessional Boundaries For Clinicians
CPD-Accredited Add to basketEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
CPD-Accredited Add to basketDuty of Candour in Healthcare Practice
CPD-Accredited Add to basketHow to Deal with a Complaint or Investigation
CPD-Accredited Add to basketEnsuring Effective Communication as Healthcare Professionals
CPD-Accredited Add to basketProfessionalism in Documentation for Healthcare Professionals
CPD-Accredited Add to basketHow to Ensure a similar Mistake or Misconduct will not be repeated in Future
CPD-Accredited Add to basketRebuilding Trust of Patients, Public, and Healthcare Regulator
CPD-Accredited Add to basketFurther relevant courses 10related areas that often arise alongside this concern
Financial Integrity For Healthcare Professionals
CPD-Accredited Add to basketEthical Boundaries with Patients and Colleagues
CPD-Accredited Add to basketProfessionalism & Boundaries in Use of Social Media
CPD-Accredited Add to basketPrivacy, Consent, And Chaperone In Healthcare Practice
CPD-Accredited Add to basketPrescribing Guidance & Standards for Healthcare Professionals
CPD-Accredited Add to basketEnsuring Confidentiality in Healthcare Practice
CPD-Accredited Add to basketEnsuring Teamwork and Collaboration for Healthcare Professionals
CPD-Accredited Add to basketHow to Avoid a Complaint or Investigation
CPD-Accredited Add to basketEnsuring Dignity and Non-Discrimination as Healthcare Professionals
CPD-Accredited Add to basketAll 28 CPD-Accredited HCPC courses
Every course is certified by The CPD Certification Service, awards CPD hours/points, and issues a CPD certificate on completion. Each one appears as a core or primary recommendation under at least one concern type.
£792.0 CPD hours/points
Ethics and Ethical Standards for HCPC regulated Health and Care Professionals
Helps you understand what the Standards of conduct, performance and ethics expects of you, where the concern is about your judgement, honesty, or conduct towards patients. Supports you in handling it openly and writing the reflection an investigating panel or an HCPTS panel will read.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism and Professional Standards for HCPC regulated Health and Care Professionals
Helps you see where your conduct, attitude, or behaviour towards patients and colleagues fell short of professional standards, and why that matters to the HCPC. Supports you in building the insight and reflection that go into a remediation response.
CPD-Accredited Add to basket£491.5 CPD hours/points
Module on Insight
Insight is assessed in every HCPC case, whatever the allegation. Helps you understand what an investigating panel or an HCPTS panel actually means by it, shows you how to demonstrate insight rather than assert it, and supports you in putting it in writing before a hearing.
CPD-Accredited Add to basket£491.5 CPD hours/points
Module on Reflection
Helps you write reflection that holds up to scrutiny from an investigating panel or an HCPTS panel, analysing what happened rather than simply describing it. Supports you through the difficult feelings that get in the way, which is why most people find this harder than they expect.
CPD-Accredited Add to basket£491.5 CPD hours/points
Module on Remediation
Supports you in building a remediation plan around the concerns actually raised, rather than assembling a stack of certificates. Shows you how to record what you have changed and present that evidence to the HCPC.
CPD-Accredited Add to basket£792.0 CPD hours/points
How to Ensure a similar Mistake or Misconduct will not be repeated in Future
Panels want to know one thing above all else: could this happen again? Helps you work out what genuinely caused it, put safeguards in place that someone else can verify, and answer that question convincingly at a hearing.
CPD-Accredited Add to basket£792.0 CPD hours/points
Fitness To Practice For Healthcare Professionals
Walks you through the process you are in: what fitness to practice means, why cases are opened, what happens at each stage, and what to expect if it reaches an HCPTS hearing. A sensible first course if the letter you received is the first you have heard of any of this.
CPD-Accredited Add to basket£792.0 CPD hours/points
Rebuilding Trust of Patients, Public, and Healthcare Regulator
For cases where trust has broken down with patients, colleagues, or the HCPC itself. Helps you understand what genuine trust-rebuilding looks like during a fitness to practice process, and supports you in demonstrating it rather than promising it.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ethics for Healthcare Professionals
Helps you look honestly at a decision you made and why you made it, where that is what the concern turns on. Takes you through the situations that most often lead to referrals and supports you in showing what has since changed.
CPD-Accredited Add to basket£992.5 CPD hours/points
Medical Ethics Course
A longer course for cases where several concerns have been raised at once, or where the allegations are serious. Helps you work through difficult decisions in clinical practice and supports you in rebuilding trust with your regulator.
CPD-Accredited Add to basket£992.5 CPD hours/points
Professional Ethics Course
For cases where your honesty, integrity, or accountability in day-to-day practice has been questioned. Helps you see how these lapses usually happen and what they mean for patients and colleagues, and supports you in responding credibly during an investigation.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism for Healthcare Professionals
Some concerns do not fall neatly into one category. Reminds you what professional behaviour requires under real pressure, including fatigue and burnout, and helps you reflect on a lapse in a way an HCPTS panel will find credible.
CPD-Accredited Add to basket£792.0 CPD hours/points
Probity for Healthcare Professionals
If your letter uses the word probity, start here. Helps you understand what honesty and integrity mean in records, declarations, and money, and supports you in rebuilding trust through a documented remediation plan.
CPD-Accredited Add to basket£792.0 CPD hours/points
Financial Integrity For Healthcare Professionals
For cases involving money — claims, declarations, undisclosed interests, or financial conduct that has been questioned. Helps you understand how these cases arise and what they mean for your registration, and supports you in responding.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professional Boundaries For Clinicians
Boundary cases are among the most serious the HCPC investigates. Helps you see where the lines sit and how they are crossed gradually, often without intent, and supports you in putting credible remediation together.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ethical Boundaries with Patients and Colleagues
For a relationship that became too close, contact outside work, or gifts. Reminds you of the warning signs and why these cases are treated so seriously, and helps you show insight and accountability afterwards.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism & Boundaries in Use of Social Media
Something posted, shared, or messaged online can lead to a referral as readily as anything in the clinic. Helps you understand where the line falls on patient contact, confidentiality, and public comment, and supports you in showing your conduct has changed.
CPD-Accredited Add to basket£792.0 CPD hours/points
Privacy, Consent, And Chaperone In Healthcare Practice
Consent is among the most common causes of referral. Reminds you what valid consent requires, how it should be recorded, and when a chaperone should be offered, and helps you reflect on a case where any of it was questioned.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Clinical Competence And Patient Safety As Healthcare Professionals Courses
For concerns about your clinical judgement, knowledge, or practice. Helps you work within the limits of your competence, understand how gaps are assessed during an investigation, and show your regulator that competence has been restored.
CPD-Accredited Add to basket£792.0 CPD hours/points
Prescribing Guidance & Standards for Healthcare Professionals
Prescribing cases turn on specifics: controlled drugs, records, remote prescribing, or prescribing for yourself, family, or friends. Reminds you why each attracts scrutiny and supports you in responding where prescribing forms part of your case.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Confidentiality in Healthcare Practice
A conversation overheard, records accessed, or something shared that should not have been. Helps you understand when disclosure is lawful and how breaches usually happen, and supports you in remediating one.
CPD-Accredited Add to basket£792.0 CPD hours/points
Duty of Candour in Healthcare Practice
Being open after something goes wrong is a duty, not a courtesy. Reminds you what you must tell a patient and when, helps you apologise properly without admitting liability, and explains why the HCPC treats failures of candour so seriously.
CPD-Accredited Add to basket£792.0 CPD hours/points
Professionalism in Documentation for Healthcare Professionals
Record-keeping features in a large share of HCPC cases. Reminds you what accurate, timely notes should look like and how errors should be corrected, and supports you in reflecting on documentation that has been questioned.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Effective Communication as Healthcare Professionals
Communication sits behind more complaints than any other single factor. Helps you look again at how you spoke to a patient, a family, or a colleague, and supports you in showing a panel what you would do differently.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Teamwork and Collaboration for Healthcare Professionals
For concerns that involve colleagues rather than patients — conflict, handover, or how you behave within a team. Helps you understand what went wrong and supports you in evidencing changed working relationships to your regulator.
CPD-Accredited Add to basket£792.0 CPD hours/points
How to Deal with a Complaint or Investigation
Takes you through being investigated: what happens, in what order, and what is expected of you at each stage through to a hearing. Helps you respond well, build your evidence, and manage the strain of it.
CPD-Accredited Add to basket£792.0 CPD hours/points
How to Avoid a Complaint or Investigation
Helps you recognise the situations that most often lead to complaints, and head them off — communication, boundaries, records, and honesty. Useful to you as remediation evidence, and as ordinary CPD if you have had a near miss.
CPD-Accredited Add to basket£792.0 CPD hours/points
Ensuring Dignity and Non-Discrimination as Healthcare Professionals
For cases where a patient or colleague says they were not treated with dignity or respect. Reminds you what is expected, helps you see how bias shapes decisions without anyone noticing, and supports you in responding to the HCPC.
CPD-Accredited Add to basketIn short
What are HCPC remediation courses?
HCPC remediation courses are CPD-accredited courses taken by a registrant to evidence insight, reflection and remediation in response to a concern raised with the Health and Care Professions Council. They are not an HCPC product and no regulator approves them: what they provide is independent certification and a dated record that you acted, and when.
This page carries 28 such courses, £49 to £99 each, every one certified by The CPD Certification Service under Provider No. 13197 and aligned to the ten standards of conduct, performance and ethics. They apply across the whole Register, to all fifteen professions the HCPC regulates. Eight form a Core Set that applies to any allegation; the rest are grouped by the type of concern raised. Each awards 1.5 to 2.5 CPD hours/points and issues a certificate on completion.
No course decides an HCPC case and no provider can promise an outcome. What a certificate does, alongside the reflection you write from it, is give the case examiners or a Health and Care Professions Tribunal Service panel something concrete to weigh.
Before you write anything
Who decides your case — the HCPC or the HCPTS?
They are not the same body and they do not do the same job. The HCPC investigates and presents; the HCPTS hears and decides. Knowing which one you are dealing with, and at which stage, changes what you should be writing and when.
The HCPC investigates
The Health and Care Professions Council was created by the Health Professions Order 2001 and holds one register covering 15 professions. It receives concerns, triages them, investigates, and tests what it finds against its published threshold criteria for fitness to practise.
The HCPTS hears and decides
The Health and Care Professions Tribunal Service was established in April 2017 as the HCPC’s fitness to practise adjudication service. It is part of the HCPC, but its separate identity exists to make the point that hearings are run by independent panels at arm’s length from the regulator bringing the case.
The Investigating Committee Panel reads paper, in private
If a concern passes the threshold it goes to an Investigating Committee Panel, which decides whether there is a case to answer. That meeting is held in private and decided on the documents. You do not attend and you cannot explain yourself in person — so what you have written is the whole of your case at the stage where a case can still be closed.
Two sets of standards, and they are not the same
The ten standards of conduct, performance and ethics are identical for every registrant, whichever of the 15 professions you belong to; the revised version took effect on 1 September 2024. The standards of proficiency are different for each profession and took effect on 1 September 2023. Check which set your letter cites before you answer it.
Three practice committees
Hearings are listed and run by the HCPTS for one of three practice committees: the Investigating Committee, the Conduct and Competence Committee and the Health Committee. Which one your case reaches tells you what it is actually about — conduct and competence, or health — and that should shape what you put in writing.
Interim orders come earlier than most expect
An interim order can restrict or suspend your practice while the investigation is still running, before any facts are decided, where that is necessary to protect the public. It is protective rather than punitive and is not a finding against you. Interim orders are reviewed at their own hearings. If one is proposed, contact your professional body or defence organisation the same day.
What does not change
At every stage the same three things are weighed: insight into what happened, reflection set down in your own words, and remediation you can evidence. That is what the Core Set below is built around, and it is why the same courses serve a paramedic and a practitioner psychologist alike.
What a course cannot do
No course decides an HCPC case, and no provider can promise an outcome. What a dated certificate from an external provider can do is evidence that you acted, and when.
HCPC Investigations
Supporting Health and Care Professionals through HCPC proceedings
- Courses
- 28, all CPD-certified
- Price
- £49 to £99 per course
- CPD per course
- 1.5 to 2.5 hours/points
- Core set
- 8 courses, 14.5 CPD hours
- Aligned with
- the Standards of conduct, performance and ethics
- Certificate
- Issued on completion, downloadable
- Accreditation
- The CPD Certification Service, Provider No. 13197
- Format
- Online, self-paced, instant access
- Who they cover
- All 15 HCPC-regulated professions
- HCPC CPD audit
- No revalidation. You renew every two years and a random sample of each profession is selected for audit — those selected submit a CPD profile: activities, evidence, and a statement of how the learning improved practice and benefited service users.
Facing an investigation by the Health and Care Professions Council (HCPC) can be one of the most professionally challenging experiences of a Health and Care Professional's career. Whether you are subject to a fitness to practice inquiry, a complaint about your conduct, or concerns raised about your professional standards, demonstrating active engagement with remediation and professional development is a critical part of your response.
Our courses are purpose-built to help registrants across all 15 HCPC-regulated professions — from Paramedics and Physiotherapists to Practitioner Psychologists, Radiographers, Occupational Therapists and Speech and Language Therapists. Each course is aligned with the HCPC’s ten Standards of conduct, performance and ethics, which apply to every profession on the Register rather than to any one of them. The regulator publishes its own guidance on the Health and Care Professions Council website. Taking proactive steps to address the concern raised — through structured CPD, reflective practice and demonstrable behaviour change — is what HCPC investigating panels and the Health and Care Professions Tribunal Service look for as evidence of insight and genuine remediation.
All courses are CPD-Accredited and certified by The CPD Certification Service (CPD UK). Each course awards CPD hours/points and issues a CPD certificate on completion, which you can include in a remediation portfolio, in a written response to the HCPC, or in your revalidation records alongside your own reflection.
Why These Courses
Why CPD-Accredited courses matter for HCPC remediation
The HCPC expects registrants to demonstrate genuine insight and measurable professional development. Accredited Continuing Professional Development (CPD) is one of the clearest ways to show you have taken your obligations seriously.
Built to support your response
Every course is independently assessed and certified by The CPD Certification Service. The certificate, together with the reflection you write from it, is suitable for inclusion in a remediation portfolio or a written response to the HCPC.
Immediately available
Access your course the moment you enrol. No waiting, no scheduling — useful when you need to demonstrate prompt action to the HCPC or your indemnity provider.
Aligned to the standards of conduct, performance and ethics
Every course is aligned with the Standards of conduct, performance and ethics, addressing the standards most commonly cited in HCPC referrals, fitness to practice proceedings and revalidation portfolios.
The kind of CPD advisers ask for
Indemnity providers and regulatory solicitors routinely advise registrants facing HCPC proceedings to undertake structured, certified CPD as part of a remediation plan. We receive recommendations from them, which is not the same as formal endorsement by any organisation.
Certificate on completion
Receive a verifiable CPD certificate for each course completed, to include in a remediation portfolio alongside your own reflection, or to share with your solicitor or indemnity provider.
Expert-developed content
Courses are developed by UK healthcare ethics and regulatory specialists with direct knowledge of HCPC standards, the Standards of conduct, performance and ethics, fitness to practice expectations and remediation best practice.
How It Works
How our HCPC courses support your case
A four-step process to demonstrate insight and remediation to the HCPC.
Select your courses
Add the Core HCPC Remediation Set, then use the concern selector to find courses relevant to what the HCPC has raised. Check out securely.
Complete online
Work through each course at your own pace, fully online and available 24/7. Courses include reflective exercises and knowledge assessments aligned to the Standards of conduct, performance and ethics.
Receive your certificate
On completion, download your certificate immediately. Each shows the course title, CPD hours/points and your name.
Submit as evidence
Share certificates with your solicitor, indemnity provider or the HCPC directly as part of your remediation statement.
Life does not always go according to plan.We are here to help…
Author and course facilitator
Key terms
What the HCPC means by insight, reflection and remediation
Four terms recur throughout HCPC correspondence. They are not interchangeable, and being clear about which one a letter is asking for makes a practical difference to how you respond.
- Fitness to practice
- Having the skills, knowledge, character and health to practise your profession safely and effectively. The HCPC opens a fitness to practice investigation when a concern suggests that one of those may be in question. It is a question about current and future safety, not only about what happened.
- Insight
- Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is assessed at almost every stage, whatever the allegation, and it is the element most often described as lacking.
- Reflection
- Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.
- Remediation
- The concrete steps taken so that the same thing does not happen again — training, supervision, changes to how you work — together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.
These descriptions are our summary of how the terms are used in regulatory practice. They are not quotations from the Health and Care Professions Council, and they are not legal advice. Your defence organisation or solicitor should advise on your own case.
Who these courses are for
Every profession the HCPC regulates
The Standards of conduct, performance and ethics apply across the whole Register, and so do these courses. Whatever your title, if a concern has been raised they support you in building the insight, reflection and remediation your response will need — with a certificate for each course you complete.
FAQs
HCPC remediation courses: frequently asked questions
Answers to the most common questions from Health and Care Professionals facing HCPC proceedings.
Will completing these courses help my HCPC case?
Yes. Completing accredited CPD relevant to the concerns raised is one of the most effective steps you can take. HCPC investigating panels and HCPTS panels look for evidence of genuine insight, remediation and proactive professional development. A certificate from The CPD Certification Service shows structured, documented learning, and gives your written reflection something concrete to build on. How much weight it carries depends on the circumstances of your case, and no course can guarantee an outcome.
Does the HCPC approve or accept these courses?
The HCPC does not approve, accredit or endorse courses from any provider, including us, and does not keep an approved list. What our courses give you is independent certification by The CPD Certification Service and a CPD certificate recording what you studied and when. You can include that in a remediation portfolio, a written response, or your CPD profile — and it is the reflection you attach to it that carries the weight.
How quickly can I access a course after purchasing?
Immediately. Access is granted as soon as your payment is confirmed — no waiting period and no scheduling required. If you are facing an imminent HCPC deadline or hearing, you can begin your course and obtain a certificate the same day.
How long do I have access, and can I retake a course?
Twelve months from the date of purchase. The course sits in your account for that whole period, and you can return to it as often as you like, including after you have completed it and downloaded your certificate. Rereading the material costs nothing.
A certificate carries the date you completed the course. If you need one with a current date on it, that means completing the course again, which means buying it again. A repeat purchase of an online course made within your twelve months is charged at half the course fee; once the twelve months have ended it is charged at the full fee. Face-to-face courses are charged at the full fee whenever they are repeated.
Which courses should I choose for my specific HCPC investigation?
Start with the Core HCPC Remediation Set. These eight courses cover insight, reflection, remediation and rebuilding trust, and are relevant to every case whatever the allegation.
Then use the concern selector to add courses that address your specific issue: ethics and ethical conduct; professionalism, conduct and attitude; probity, honesty and financial integrity; professional boundaries and relationships; or clinical practice, competence and patient safety. If you do not yet know how the HCPC has categorised your case, choose Fitness to Practice, or contact us for personalised guidance.
How many CPD hours or points does each course award?
Most courses award 2 CPD hours/points. The three short modules — Insight, Reflection and Remediation — award 1.5 CPD hours/points each. The Medical Ethics Course and the Professional Ethics Course award 2.5 CPD hours/points each. The Core HCPC Remediation Set totals 14.5 CPD hours/points across its eight courses.
Do the courses count towards my HCPC CPD audit?
Yes. All courses award verifiable CPD hours/points certified by The CPD Certification Service (CPD UK). There is no revalidation at the HCPC. Instead you renew every two years, and a random sample of each profession is selected for CPD audit at renewal. If you are selected you submit a CPD profile: a summary of your activities, evidence for them, and a statement explaining how the learning improved your practice and benefited service users. A certificate plus your written reflection is exactly the form that profile takes.
I have received an HCPC referral notification of referral — what should I do first?
Contact your indemnity provider or a specialist healthcare regulatory solicitor immediately. Alongside legal advice, begin demonstrating proactive remediation by enrolling in courses relevant to the concerns raised. Early action signals insight and genuine willingness to improve — both factors the HCPC weighs heavily in investigation and HCPTS hearings.
Can I purchase courses for a colleague or member of my team?
Yes. Service managers, clinical leads and trust education teams can purchase courses on behalf of registrants. Please see our bulk buy offer or contact us for team and group enrolment options, especially if several Health and Care Professionals need to complete the same course as part of a team-wide remediation programme.
Are these courses suitable if I am not currently under HCPC investigation?
Yes. Many Health and Care Professionals take these courses as part of their proactive CPD, audit preparation or appraisal evidence, to deepen their understanding of HCPC standards and the Standards of conduct, performance and ethics, or to strengthen areas of practice they feel less confident about. Completing ethics and professionalism CPD is good practice for all registrants, regardless of regulatory proceedings.
Official guidance
Read the HCPC’s own guidance
If a concern has been raised about you, read the source material directly as well as anything written about it.
The question the HCPC is actually asking. Its own fitness to practise pages state that the process is “not designed to punish past mistakes”, although past failings can be taken into account in assessing current fitness to practise. That distinction is the whole reason remediation matters: the question is not only what happened, but whether you are safe to practise now — and that is a question evidence can answer.
The ten standards every registrant must meet
They apply across all 15 regulated professions, not to any one of them.
hcpc-uk.org ↗ If a concern is raisedFitness to practise: what we investigate
What the HCPC does and does not investigate, and the threshold it applies.
hcpc-uk.org ↗ Your registrationWhy your registration matters
How the standards, CPD and the fitness to practise process fit together.
hcpc-uk.org ↗ CPD and auditContinuing professional development and your registration
The CPD standards and what a CPD profile has to contain. PDF.
hcpc-uk.org ↗Probity & Ethics is an independent CPD provider. We are not affiliated with, accredited by, or endorsed by the Health and Care Professions Council, the Health and Care Professions Tribunal Service, or any other healthcare regulator.
Go deeper
Our guides to the HCPC process
The courses evidence your remediation. These guides explain the process around them, in more depth than this page allows.
Dealing with an HCPC investigation
What happens from the first letter, the case examiners, and what your written response has to do.
www.probityandethics.com ↗ GuideWhat happens at an HCPC hearing
Facts, impairment, then sanction — the three stages, and what the panel is given at each.
www.probityandethics.com ↗ GuideHCPC sanctions explained
From a caution order through conditions and suspension to striking off, and what separates them.
www.probityandethics.com ↗ GuideHCPC striking off
When it is imposed, how it is appealed, and what a restoration application requires.
www.probityandethics.com ↗Other Regulators
Remediation courses for other healthcare regulators
We run equivalent CPD-Accredited remediation courses for professionals regulated by other UK healthcare bodies.
- Courses for GMC remediation — doctors
- Courses for GDC remediation — dentists and dental care professionals
- Courses for GPhC remediation — pharmacists
- Courses for NMC remediation — nurses and midwives
- Courses for GOC remediation — optometrists
- Courses for GCC investigations — chiropractors
- Courses for GOsC investigations — osteopaths
- Courses for social worker investigations
Prefer a live course, or booking for a team? The same material runs as facilitated day courses via video link. Allied health professionals can book a place on a scheduled date — see Face-to-Face Courses, £499 or £449 inside the Bulk Buy bundle. Organisations can arrange a session for their staff — see courses for healthcare organisations.
Start your HCPC remediation today
Our courses are here to support Health and Care Professionals through HCPC fitness to practice processes, investigations and complaints. Immediate access, a CPD certificate on completion from courses certified by The CPD Certification Service, and from £49 per course.