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Certified by The CPD Certification Service, UK

Probity & Ethics

HCPC Remediation · Fitness to Practice · CPD UK Accredited & Certified

Health and Care Professions Council

HCPC remediation courses for Health and Care Professionals facing complaints, fitness to practice investigations and hearings

CPD-Accredited, self-paced online courses for registrants of all 15 HCPC-regulated professions responding to concerns, fitness to practice proceedings and investigations — from a first letter through to an HCPTS hearing. Every course is certified by The CPD Certification Service and issues a CPD certificate on completion.

CPD-Accredited Certified by
The CPD Certification Service, UK

At a glance

Who it is for
Registrants facing an HCPC concern, investigation or HCPTS hearing
Bodies covered
The HCPC, which investigates, and the HCPTS, which hears
Accreditation
Certified by The CPD Certification Service, Provider No. 13197
Access
Immediate, online, at your own pace
On completion
CPD certificate for your response or CPD audit
Price
From £49 per course
6 years of providing ethics, probity and professionalism courses
1,000+ healthcare professionals trained by us
28 courses each certified by The CPD Certification Service

HCPC Investigation Guidance

Which HCPC remediation courses should you take?

The Core HCPC Remediation Set applies to every case, whatever the allegation. Select the type of concern the HCPC has raised and you will see those eight courses again alongside the ones that address your concern directly.

Select the concern the HCPC has raised

Choose the heading that best matches the wording in your letter. The courses below change to match it.

HCPC Ethics & Ethical Conduct Investigation

If the HCPC has raised concerns about your ethical decision-making, consent, dignity, candour or moral conduct, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

HCPC Professionalism, Conduct & Attitude Investigation

If the HCPC has raised concerns about your attitude towards patients or colleagues, behaviour, incivility, teamwork or communication, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 9related areas that often arise alongside this concern

HCPC Probity, Honesty & Financial Integrity Investigation

If the HCPC has raised concerns about dishonesty, falsified records or timesheets, qualifications, expenses, theft or misleading an employer or the regulator, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

HCPC Professional Boundaries & Relationships Investigation

If the HCPC has raised concerns about inappropriate relationships, dual roles, gifts, online contact or chaperoning, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

HCPC Clinical Practice, Competence & Patient Safety Investigation

If the HCPC has raised concerns about clinical errors, medication or prescribing incidents, failure to escalate, record-keeping or patient safety, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 9related areas that often arise alongside this concern

HCPC Fitness to Practice Investigation — General

If you do not yet know how the HCPC has categorised the allegation, or you face concerns spanning several areas, start here. This is the broadest cross-section of our CPD-Accredited catalogue.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

All 28 CPD-Accredited HCPC courses

Every course is certified by The CPD Certification Service, awards CPD hours/points, and issues a CPD certificate on completion. Each one appears as a core or primary recommendation under at least one concern type.

Bulk buy offer Any 10 courses for £500 Courses on this page are £49 to £99 each. If you are building a remediation portfolio, any ten of them are £500. See the offer

£491.5 CPD hours/points

Module on Insight

Insight is assessed in every HCPC case, whatever the allegation. Helps you understand what an investigating panel or an HCPTS panel actually means by it, shows you how to demonstrate insight rather than assert it, and supports you in putting it in writing before a hearing.

CPD-Accredited Add to basket

£491.5 CPD hours/points

Module on Reflection

Helps you write reflection that holds up to scrutiny from an investigating panel or an HCPTS panel, analysing what happened rather than simply describing it. Supports you through the difficult feelings that get in the way, which is why most people find this harder than they expect.

CPD-Accredited Add to basket

£491.5 CPD hours/points

Module on Remediation

Supports you in building a remediation plan around the concerns actually raised, rather than assembling a stack of certificates. Shows you how to record what you have changed and present that evidence to the HCPC.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Fitness To Practice For Healthcare Professionals

Walks you through the process you are in: what fitness to practice means, why cases are opened, what happens at each stage, and what to expect if it reaches an HCPTS hearing. A sensible first course if the letter you received is the first you have heard of any of this.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ethics for Healthcare Professionals

Helps you look honestly at a decision you made and why you made it, where that is what the concern turns on. Takes you through the situations that most often lead to referrals and supports you in showing what has since changed.

CPD-Accredited Add to basket

£992.5 CPD hours/points

Medical Ethics Course

A longer course for cases where several concerns have been raised at once, or where the allegations are serious. Helps you work through difficult decisions in clinical practice and supports you in rebuilding trust with your regulator.

CPD-Accredited Add to basket

£992.5 CPD hours/points

Professional Ethics Course

For cases where your honesty, integrity, or accountability in day-to-day practice has been questioned. Helps you see how these lapses usually happen and what they mean for patients and colleagues, and supports you in responding credibly during an investigation.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professionalism for Healthcare Professionals

Some concerns do not fall neatly into one category. Reminds you what professional behaviour requires under real pressure, including fatigue and burnout, and helps you reflect on a lapse in a way an HCPTS panel will find credible.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Probity for Healthcare Professionals

If your letter uses the word probity, start here. Helps you understand what honesty and integrity mean in records, declarations, and money, and supports you in rebuilding trust through a documented remediation plan.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Financial Integrity For Healthcare Professionals

For cases involving money — claims, declarations, undisclosed interests, or financial conduct that has been questioned. Helps you understand how these cases arise and what they mean for your registration, and supports you in responding.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professional Boundaries For Clinicians

Boundary cases are among the most serious the HCPC investigates. Helps you see where the lines sit and how they are crossed gradually, often without intent, and supports you in putting credible remediation together.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ethical Boundaries with Patients and Colleagues

For a relationship that became too close, contact outside work, or gifts. Reminds you of the warning signs and why these cases are treated so seriously, and helps you show insight and accountability afterwards.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professionalism & Boundaries in Use of Social Media

Something posted, shared, or messaged online can lead to a referral as readily as anything in the clinic. Helps you understand where the line falls on patient contact, confidentiality, and public comment, and supports you in showing your conduct has changed.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Privacy, Consent, And Chaperone In Healthcare Practice

Consent is among the most common causes of referral. Reminds you what valid consent requires, how it should be recorded, and when a chaperone should be offered, and helps you reflect on a case where any of it was questioned.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ensuring Confidentiality in Healthcare Practice

A conversation overheard, records accessed, or something shared that should not have been. Helps you understand when disclosure is lawful and how breaches usually happen, and supports you in remediating one.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Duty of Candour in Healthcare Practice

Being open after something goes wrong is a duty, not a courtesy. Reminds you what you must tell a patient and when, helps you apologise properly without admitting liability, and explains why the HCPC treats failures of candour so seriously.

CPD-Accredited Add to basket

£792.0 CPD hours/points

How to Deal with a Complaint or Investigation

Takes you through being investigated: what happens, in what order, and what is expected of you at each stage through to a hearing. Helps you respond well, build your evidence, and manage the strain of it.

CPD-Accredited Add to basket

£792.0 CPD hours/points

How to Avoid a Complaint or Investigation

Helps you recognise the situations that most often lead to complaints, and head them off — communication, boundaries, records, and honesty. Useful to you as remediation evidence, and as ordinary CPD if you have had a near miss.

CPD-Accredited Add to basket

In short

What are HCPC remediation courses?

HCPC remediation courses are CPD-accredited courses taken by a registrant to evidence insight, reflection and remediation in response to a concern raised with the Health and Care Professions Council. They are not an HCPC product and no regulator approves them: what they provide is independent certification and a dated record that you acted, and when.

This page carries 28 such courses, £49 to £99 each, every one certified by The CPD Certification Service under Provider No. 13197 and aligned to the ten standards of conduct, performance and ethics. They apply across the whole Register, to all fifteen professions the HCPC regulates. Eight form a Core Set that applies to any allegation; the rest are grouped by the type of concern raised. Each awards 1.5 to 2.5 CPD hours/points and issues a certificate on completion.

No course decides an HCPC case and no provider can promise an outcome. What a certificate does, alongside the reflection you write from it, is give the case examiners or a Health and Care Professions Tribunal Service panel something concrete to weigh.

Before you write anything

Who decides your case — the HCPC or the HCPTS?

They are not the same body and they do not do the same job. The HCPC investigates and presents; the HCPTS hears and decides. Knowing which one you are dealing with, and at which stage, changes what you should be writing and when.

The HCPC investigates

The Health and Care Professions Council was created by the Health Professions Order 2001 and holds one register covering 15 professions. It receives concerns, triages them, investigates, and tests what it finds against its published threshold criteria for fitness to practise.

The HCPTS hears and decides

The Health and Care Professions Tribunal Service was established in April 2017 as the HCPC’s fitness to practise adjudication service. It is part of the HCPC, but its separate identity exists to make the point that hearings are run by independent panels at arm’s length from the regulator bringing the case.

The Investigating Committee Panel reads paper, in private

If a concern passes the threshold it goes to an Investigating Committee Panel, which decides whether there is a case to answer. That meeting is held in private and decided on the documents. You do not attend and you cannot explain yourself in person — so what you have written is the whole of your case at the stage where a case can still be closed.

Two sets of standards, and they are not the same

The ten standards of conduct, performance and ethics are identical for every registrant, whichever of the 15 professions you belong to; the revised version took effect on 1 September 2024. The standards of proficiency are different for each profession and took effect on 1 September 2023. Check which set your letter cites before you answer it.

Three practice committees

Hearings are listed and run by the HCPTS for one of three practice committees: the Investigating Committee, the Conduct and Competence Committee and the Health Committee. Which one your case reaches tells you what it is actually about — conduct and competence, or health — and that should shape what you put in writing.

Interim orders come earlier than most expect

An interim order can restrict or suspend your practice while the investigation is still running, before any facts are decided, where that is necessary to protect the public. It is protective rather than punitive and is not a finding against you. Interim orders are reviewed at their own hearings. If one is proposed, contact your professional body or defence organisation the same day.

What does not change

At every stage the same three things are weighed: insight into what happened, reflection set down in your own words, and remediation you can evidence. That is what the Core Set below is built around, and it is why the same courses serve a paramedic and a practitioner psychologist alike.

What a course cannot do

No course decides an HCPC case, and no provider can promise an outcome. What a dated certificate from an external provider can do is evidence that you acted, and when.

HCPC Investigations

Supporting Health and Care Professionals through HCPC proceedings

Courses
28, all CPD-certified
Price
£49 to £99 per course
CPD per course
1.5 to 2.5 hours/points
Core set
8 courses, 14.5 CPD hours
Aligned with
the Standards of conduct, performance and ethics
Certificate
Issued on completion, downloadable
Accreditation
The CPD Certification Service, Provider No. 13197
Format
Online, self-paced, instant access
Who they cover
All 15 HCPC-regulated professions
HCPC CPD audit
No revalidation. You renew every two years and a random sample of each profession is selected for audit — those selected submit a CPD profile: activities, evidence, and a statement of how the learning improved practice and benefited service users.

Facing an investigation by the Health and Care Professions Council (HCPC) can be one of the most professionally challenging experiences of a Health and Care Professional's career. Whether you are subject to a fitness to practice inquiry, a complaint about your conduct, or concerns raised about your professional standards, demonstrating active engagement with remediation and professional development is a critical part of your response.

Our courses are purpose-built to help registrants across all 15 HCPC-regulated professions — from Paramedics and Physiotherapists to Practitioner Psychologists, Radiographers, Occupational Therapists and Speech and Language Therapists. Each course is aligned with the HCPC’s ten Standards of conduct, performance and ethics, which apply to every profession on the Register rather than to any one of them. The regulator publishes its own guidance on the Health and Care Professions Council website. Taking proactive steps to address the concern raised — through structured CPD, reflective practice and demonstrable behaviour change — is what HCPC investigating panels and the Health and Care Professions Tribunal Service look for as evidence of insight and genuine remediation.

All courses are CPD-Accredited and certified by The CPD Certification Service (CPD UK). Each course awards CPD hours/points and issues a CPD certificate on completion, which you can include in a remediation portfolio, in a written response to the HCPC, or in your revalidation records alongside your own reflection.

Why These Courses

Why CPD-Accredited courses matter for HCPC remediation

The HCPC expects registrants to demonstrate genuine insight and measurable professional development. Accredited Continuing Professional Development (CPD) is one of the clearest ways to show you have taken your obligations seriously.

Built to support your response

Every course is independently assessed and certified by The CPD Certification Service. The certificate, together with the reflection you write from it, is suitable for inclusion in a remediation portfolio or a written response to the HCPC.

Immediately available

Access your course the moment you enrol. No waiting, no scheduling — useful when you need to demonstrate prompt action to the HCPC or your indemnity provider.

Aligned to the standards of conduct, performance and ethics

Every course is aligned with the Standards of conduct, performance and ethics, addressing the standards most commonly cited in HCPC referrals, fitness to practice proceedings and revalidation portfolios.

The kind of CPD advisers ask for

Indemnity providers and regulatory solicitors routinely advise registrants facing HCPC proceedings to undertake structured, certified CPD as part of a remediation plan. We receive recommendations from them, which is not the same as formal endorsement by any organisation.

Certificate on completion

Receive a verifiable CPD certificate for each course completed, to include in a remediation portfolio alongside your own reflection, or to share with your solicitor or indemnity provider.

Expert-developed content

Courses are developed by UK healthcare ethics and regulatory specialists with direct knowledge of HCPC standards, the Standards of conduct, performance and ethics, fitness to practice expectations and remediation best practice.

Life does not always go according to plan.We are here to help…

Author and course facilitator

Dr Shehzad Iqbal, course facilitator at Probity & Ethics

Dr Shehzad Iqbal

Course facilitator and author, Probity & Ethics

Dr Iqbal has designed and delivered ethics, probity and professionalism training for UK healthcare professionals since 2020, working with registrants of all nine UK healthcare regulators, online and face to face. He combines clinical practice with formal postgraduate training in healthcare law and ethics.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Written and reviewed by Dr Shehzad Iqbal. Last reviewed .

Key terms

What the HCPC means by insight, reflection and remediation

Four terms recur throughout HCPC correspondence. They are not interchangeable, and being clear about which one a letter is asking for makes a practical difference to how you respond.

Fitness to practice
Having the skills, knowledge, character and health to practise your profession safely and effectively. The HCPC opens a fitness to practice investigation when a concern suggests that one of those may be in question. It is a question about current and future safety, not only about what happened.
Insight
Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is assessed at almost every stage, whatever the allegation, and it is the element most often described as lacking.
Reflection
Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.
Remediation
The concrete steps taken so that the same thing does not happen again — training, supervision, changes to how you work — together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.

These descriptions are our summary of how the terms are used in regulatory practice. They are not quotations from the Health and Care Professions Council, and they are not legal advice. Your defence organisation or solicitor should advise on your own case.

Who these courses are for

Every profession the HCPC regulates

The Standards of conduct, performance and ethics apply across the whole Register, and so do these courses. Whatever your title, if a concern has been raised they support you in building the insight, reflection and remediation your response will need — with a certificate for each course you complete.

Arts Therapists
Biomedical Scientists
Chiropodists and Podiatrists
Clinical Scientists
Dietitians
Hearing Aid Dispensers
Occupational Therapists
Operating Department Practitioners
Orthoptists
Paramedics
Physiotherapists
Practitioner Psychologists
Prosthetists and Orthotists
Radiographers
Speech and Language Therapists

FAQs

HCPC remediation courses: frequently asked questions

Answers to the most common questions from Health and Care Professionals facing HCPC proceedings.

Will completing these courses help my HCPC case?

Yes. Completing accredited CPD relevant to the concerns raised is one of the most effective steps you can take. HCPC investigating panels and HCPTS panels look for evidence of genuine insight, remediation and proactive professional development. A certificate from The CPD Certification Service shows structured, documented learning, and gives your written reflection something concrete to build on. How much weight it carries depends on the circumstances of your case, and no course can guarantee an outcome.

Does the HCPC approve or accept these courses?

The HCPC does not approve, accredit or endorse courses from any provider, including us, and does not keep an approved list. What our courses give you is independent certification by The CPD Certification Service and a CPD certificate recording what you studied and when. You can include that in a remediation portfolio, a written response, or your CPD profile — and it is the reflection you attach to it that carries the weight.

How quickly can I access a course after purchasing?

Immediately. Access is granted as soon as your payment is confirmed — no waiting period and no scheduling required. If you are facing an imminent HCPC deadline or hearing, you can begin your course and obtain a certificate the same day.

How long do I have access, and can I retake a course?

Twelve months from the date of purchase. The course sits in your account for that whole period, and you can return to it as often as you like, including after you have completed it and downloaded your certificate. Rereading the material costs nothing.

A certificate carries the date you completed the course. If you need one with a current date on it, that means completing the course again, which means buying it again. A repeat purchase of an online course made within your twelve months is charged at half the course fee; once the twelve months have ended it is charged at the full fee. Face-to-face courses are charged at the full fee whenever they are repeated.

Which courses should I choose for my specific HCPC investigation?

Start with the Core HCPC Remediation Set. These eight courses cover insight, reflection, remediation and rebuilding trust, and are relevant to every case whatever the allegation.

Then use the concern selector to add courses that address your specific issue: ethics and ethical conduct; professionalism, conduct and attitude; probity, honesty and financial integrity; professional boundaries and relationships; or clinical practice, competence and patient safety. If you do not yet know how the HCPC has categorised your case, choose Fitness to Practice, or contact us for personalised guidance.

How many CPD hours or points does each course award?

Most courses award 2 CPD hours/points. The three short modules — Insight, Reflection and Remediation — award 1.5 CPD hours/points each. The Medical Ethics Course and the Professional Ethics Course award 2.5 CPD hours/points each. The Core HCPC Remediation Set totals 14.5 CPD hours/points across its eight courses.

Do the courses count towards my HCPC CPD audit?

Yes. All courses award verifiable CPD hours/points certified by The CPD Certification Service (CPD UK). There is no revalidation at the HCPC. Instead you renew every two years, and a random sample of each profession is selected for CPD audit at renewal. If you are selected you submit a CPD profile: a summary of your activities, evidence for them, and a statement explaining how the learning improved your practice and benefited service users. A certificate plus your written reflection is exactly the form that profile takes.

I have received an HCPC referral notification of referral — what should I do first?

Contact your indemnity provider or a specialist healthcare regulatory solicitor immediately. Alongside legal advice, begin demonstrating proactive remediation by enrolling in courses relevant to the concerns raised. Early action signals insight and genuine willingness to improve — both factors the HCPC weighs heavily in investigation and HCPTS hearings.

Can I purchase courses for a colleague or member of my team?

Yes. Service managers, clinical leads and trust education teams can purchase courses on behalf of registrants. Please see our bulk buy offer or contact us for team and group enrolment options, especially if several Health and Care Professionals need to complete the same course as part of a team-wide remediation programme.

Are these courses suitable if I am not currently under HCPC investigation?

Yes. Many Health and Care Professionals take these courses as part of their proactive CPD, audit preparation or appraisal evidence, to deepen their understanding of HCPC standards and the Standards of conduct, performance and ethics, or to strengthen areas of practice they feel less confident about. Completing ethics and professionalism CPD is good practice for all registrants, regardless of regulatory proceedings.

Official guidance

Read the HCPC’s own guidance

If a concern has been raised about you, read the source material directly as well as anything written about it.

The question the HCPC is actually asking. Its own fitness to practise pages state that the process is “not designed to punish past mistakes”, although past failings can be taken into account in assessing current fitness to practise. That distinction is the whole reason remediation matters: the question is not only what happened, but whether you are safe to practise now — and that is a question evidence can answer.

Read it on hcpc-uk.org ↗

Probity & Ethics is an independent CPD provider. We are not affiliated with, accredited by, or endorsed by the Health and Care Professions Council, the Health and Care Professions Tribunal Service, or any other healthcare regulator.

Other Regulators

Remediation courses for other healthcare regulators

We run equivalent CPD-Accredited remediation courses for professionals regulated by other UK healthcare bodies.

Prefer a live course, or booking for a team? The same material runs as facilitated day courses via video link. Allied health professionals can book a place on a scheduled date — see Face-to-Face Courses, £499 or £449 inside the Bulk Buy bundle. Organisations can arrange a session for their staff — see courses for healthcare organisations.

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