In short
A professional boundaries course for nurses and midwives is worth taking when the NMC, your employer or a patient has raised a concern about a boundary with a patient or a colleague, or when you want boundaries CPD linked to standard 20.6 of the NMC Code for revalidation. The course to take is our professional boundaries online course, Probity & Ethics’s Professional Boundaries for Clinicians: £79 (£50 with Bulk Buy 10), 2 CPD hours, with a dated certificate, CPD certified and accredited by The CPD Certification Service. This guide sets out when a nurse or midwife needs it and how to use it with the NMC; the course itself is described on our professional boundaries course page.
An NMC concern about boundaries?
A message to a patient, a gift or a loan, a friendship that started on the ward, or a complaint from a colleague, and now a letter from the NMC or a meeting with your manager.
Boundaries CPD for revalidation?
You want two dated hours on boundaries in your CPD record, tied to the part of the Code they relate to, ready for your reflective accounts and your confirmer.
When does a nurse or midwife need a professional boundaries course?
Each situation below is a point where a nurse, midwife or nursing associate is asked, or wants, to show what they now understand about boundaries.
- Contact after dischargeA text, a friend request or a visit to a former patient, or to a relative you met while you cared for them.
- Gifts, loans and moneyCash or a present from a patient or family, a loan, or help with a patient’s shopping, bank card or will.
- Over-involvementExtra time with one patient, sharing your own problems, or a promise of contact that the rest of the team did not know about.
- A colleague’s complaintComments, messages or contact that a colleague, a student or a healthcare assistant found unwelcome.
- Conditions or a manager’s action planA local action plan, an NMC interim order or conditions of practice that name professional boundaries.
- Planned CPDNo concern at all: you want boundaries covered for revalidation because your work is one-to-one, in the community, in mental health or in a patient’s home.
What does the NMC Code say about professional boundaries?
The NMC Code (effective from 31 March 2015, updated on 10 October 2018 to include nursing associates) places the boundary in standard 20, “Uphold the reputation of your profession at all times”. Standard 20.6 asks you to “stay objective and have clear professional boundaries at all times with people in your care (including those who have been in your care in the past), their families and carers”. So the duty covers former patients and relatives as well as the person in the bed today.
Three more parts of the Code are the ones an NMC boundaries case is measured against:
- Vulnerability. Standard 20.5: “treat people in a way that does not take advantage of their vulnerability or cause them upset or distress”.
- Gifts, loans and finances. Standard 21.1 asks you to refuse gifts, favours or hospitality unless they are trivial, 21.2 to “never ask for or accept loans from anyone in your care or anyone close to them”, and 21.3 to act with honesty and integrity in any financial dealings with people in your care.
- Colleagues and messages. Standard 20.2 rules out bullying and harassment, and 20.10 asks you to use spoken, written and digital communication, including social media, responsibly.
Our NMC Code explained guide covers the rest of the Code. For a sexual boundary, the NMC’s fitness to practise guidance on sexual misconduct (reference FTP-2a-ii) applies; our guide to sexual boundaries and sexual misconduct explains how it is read.
Professional boundaries for midwives and nursing associates
A midwife’s relationship with a woman and her family runs through pregnancy, birth and the weeks after, at home as well as in hospital, so the line between warmth and friendship is tested in a way that a short hospital stay does not test it. Contact on social media after the baby is born, an invitation to a family event, or a gift from grateful parents all fall under standards 20.6 and 21.1. Nursing associates are bound by the same Code, and in community and care home posts they are the professional the patient sees each day. Dual relationships, where a patient is also a neighbour, a friend or a relative of a colleague, are covered in the course section on boundaries with patients.
Will a boundaries course help with an NMC concern?
A course is one of the steps the NMC names. Its guidance “Has the concern been addressed?” (reference FTP-16b) lists a relevant course, reflection that gives examples of how you have applied what you took from it, an action plan, and supervised practice, and asks that each step be relevant, measurable and effective. The same guidance says that courses with a practical element and a formal assessment can carry more weight than online courses, so a nurse with a boundaries concern does best to put the course beside other evidence: a written reflection, a manager’s testimonial and the changes you have made on the ward.
Use the course this way:
- Complete it soon after the concern is raised, so the certificate date shows that you acted before anyone asked you to.
- Write a reflection against the Code, naming the standard concerned (20.5, 20.6 or 21.1 to 21.3), what happened, its effect on the patient or the colleague, and what you now do differently.
- Show the change at work: how you now handle a gift, a request for your number or a message from a former patient, and who you tell.
How the case itself runs, from screening to case examiners, is in our guides to an NMC referral and the NMC investigation process, and our NMC courses guide matches other concerns to other courses.
Please note
No course decides an NMC case or guarantees its outcome, and the NMC does not approve or endorse individual courses. Before you reply to the NMC, take advice from your union, your professional body or your indemnity provider. This guide is general information, not legal advice.
Can a professional boundaries online course count for NMC revalidation?
Yes. NMC revalidation asks for 35 hours of CPD over the three years, of which at least 20 must be participatory, meaning activity with other professionals. A self-paced online course counts towards the 35 hours; for the participatory hours, add an activity with colleagues, such as a team discussion of a boundaries case. Each CPD record must name the part of the Code the activity relates to, so record this course against standard 20.6. One of your five written reflective accounts can use it too; our guide to reflective accounts for NMC revalidation shows the form, and CPD courses for nurses lists other subjects.
The professional boundaries course for nurses: price and Bulk Buy
For nurses, midwives and nursing associates
Professional Boundaries for Clinicians
Boundaries with a patient or a colleague, what makes a breach more likely, dual relationships, chaperones, contact online, the consequences of a breach, and insight, reflection and remediation, ending in an assessment and a dated certificate. Probity & Ethics is CPD accredited and certified by The CPD Certification Service (provider no. 13197).
- £79 (£50 with Bulk Buy 10)
- 2 CPD hours
- 9 sections, 22 lessons
- Certificate on completion
Courses that sit beside it
A ward or practice buying for its team can use Bulk Buy: £200 for 3 courses, £300 for 5, £500 for 10. For help choosing, see which course do I need or book a free call.
Guides that help
The CPD courses linked from this guide, Professional Boundaries for Clinicians, Ethical Boundaries with Patients and Colleagues, Professionalism and Boundaries in Use of Social Media and Financial Integrity for Healthcare Professionals, are by Probity & Ethics, written by Dr Shehzad Iqbal, CPD certified and accredited by The CPD Certification Service (provider no. 13197) and offered since 2020.
Questions and answers
Is there a professional boundaries course for nurses facing an NMC investigation?
Yes. Professional Boundaries for Clinicians is an online course of 2 CPD hours, £79 (£50 with Bulk Buy 10), covering boundaries with a patient or a colleague, dual relationships and the insight and reflection the NMC looks for. Pair the certificate with a written reflection against standard 20.6 of the Code and take advice before you reply to the NMC.
What is NMC Code 20.6?
It asks nurses, midwives and nursing associates to stay objective and have clear professional boundaries at all times with people in their care, including people who were in their care in the past, and with their families and carers.
Can a nurse accept a gift from a patient?
Standard 21.1 of the NMC Code asks you to refuse gifts, favours or hospitality unless they are trivial, because accepting them could be seen as seeking preferential treatment. Standard 21.2 rules out asking for or accepting a loan from anyone in your care or anyone close to them.
Is a professional boundaries online course enough for the NMC?
On its own, no. The NMC guidance on whether a concern has been addressed gives more weight to a course with a practical element and formal assessment, and looks for reflection, an action plan and changes in practice. Use the online course as one part of that evidence.
How much NMC revalidation CPD does the boundaries course give?
Two hours towards the 35 hours of CPD that NMC revalidation asks for over three years. It is self-paced, so it counts as individual rather than participatory hours unless you add an activity with colleagues.
Is the course written for midwives as well as nurses?
Yes. The NMC Code applies to nurses, midwives and nursing associates alike, and the course covers boundaries with patients and their families, dual relationships and contact online, the areas where a midwife’s boundary is tested.
Sources
This guide is based on the following NMC pages, checked on 3 November 2026.
