An NMC remediation course is an online course on the subject of an NMC concern, completed so that you can show the NMC’s decision makers what you have done about it: each of ours is £79 (£50 with Bulk Buy 10) for 2 CPD hours, CPD accredited, with a dated certificate. NMC courses are searched for in two situations: a concern about your practice has been referred to the Nursing and Midwifery Council and you need to show its decision makers what you have done about it; or you are building the 35 hours of CPD and the five reflective accounts that revalidation asks for, and want learning on the Code with a certificate. This guide sets out, from the NMC's own pages read on 29 October 2026, how an NMC fitness to practise case runs and where a course fits, what the NMC looks for as evidence of insight and strengthened practice, what revalidation asks of your CPD, which of our courses fits each kind of concern, and what they cost. Each course is £79 (£50 with Bulk Buy 10) for 2 CPD hours, online and self-paced, with a dated certificate, and Probity & Ethics is CPD certified by The CPD Certification Service.
An NMC referral?
You have an email from the NMC telling you a concern has been raised about your fitness to practise. You have 14 days from the date on the letter to respond to the allegations, and the NMC lists evidence of steps you have taken to address the concerns, such as completing courses, among the information it finds helpful. A completed course on the subject of the concern, with a reflection, is evidence of that kind.
Planning CPD for revalidation?
Revalidation asks for 35 hours of CPD in three years, at least 20 of them participatory, and five written reflective accounts that relate to the Code. A course on ethics, professionalism, boundaries or records, with a certificate and a reflective account, gives you both.
In short
- When a concern is raised, the NMC emails you and you have 14 days from the date on the letter to respond. It asks for evidence of steps you have taken to address the concerns, "like completing courses or extra training", and of insight and reflection.
- Two case examiners, one a nurse, midwife or nursing associate and one not, decide whether there is a case to answer. Evidence of insight and strengthened practice is central to whether your fitness to practise is currently impaired.
- The course to take is the one on the subject of the concern, with the Insight and Reflection modules for the response itself.
- Each course is £79 (£50 with Bulk Buy 10) for 2 CPD hours with a dated certificate; any 3 courses for £200, 5 for £300 or 10 for £500. The three short modules (Insight, Reflection, Remediation) are £49 each for 1.5 CPD hours and sit outside the packages.
How an NMC fitness to practise case runs, and where a course fits
The NMC's page "Responding to a fitness to practise case" (last updated 13 July 2026) describes the start. The NMC tells you a concern has been raised about your practice by email, with forms for any information that could help it decide whether it needs to investigate. From the date on the letter you have 14 days to respond to any of the allegations. You do not have to respond to the concerns within the 14 days, but you do need to complete the personal details form and send your employer's details.
The NMC lists the information it suggests you provide:
- whether you are currently employed, and whether your employer has taken any steps to manage any risks;
- any information about the context in which the incident or incidents occurred;
- "any evidence of steps you've taken to address the concerns, like completing courses or extra training";
- any evidence of insight you have, or reflections you have undertaken so far, about the concerns that were raised.
The same page explains why early engagement matters. If you provide information that shows you have addressed the concern, the NMC says its decision makers "might decide that you're currently fit to practise and there is no need to undertake a more detailed investigation"; and a response at an early stage "can reduce the level of investigation required and the time that the process takes". It also reminds you of section 23 of the Code, which requires you to tell the NMC or your employer as soon as possible if you have been disciplined by another regulatory or licensing organisation or received a caution or conviction, and suggests telling your employer that you have been referred, as they may be able to help you strengthen your practice. Your union or professional body can support you through the process.
If the case is investigated, two case examiners consider the evidence, one a nurse, midwife or nursing associate and one not. They decide whether there is a case to answer: whether there is a real possibility that a Fitness to Practise Committee would find that the incident happened and that your fitness to practise is currently impaired. They also decide what happens next. Our guides to the NMC investigation process, an NMC referral and NMC sanctions set out the later stages, and preparing for a fitness to practise hearing covers a hearing.
What the NMC looks for: insight and strengthened practice
The NMC's fitness to practise library has a guide on insight and strengthened practice (FTP-16). It says evidence of the professional's insight and of any steps they have taken to strengthen their practice is, in the ordinary case, central to deciding whether fitness to practise is currently impaired, because the events that led to the referral have by then happened some time previously. Decision makers first consider the context of the incident, then ask three questions:
- Can the concern be addressed?
- Has the concern been addressed?
- Is it highly unlikely that the conduct will be repeated?
Its guide on the second question (FTP-16b, updated 25 March 2026) describes what insight looks like. A professional who shows insight can step back from the situation and look at it objectively, recognise what went wrong, accept their role and responsibilities, appreciate what could and should have been done differently, and understand how to act differently in the future. Among the factors decision makers weigh are whether you cooperated with your employer's investigation, accepted the concerns when first raised, accept the key points of the regulatory concern, understand the harm or risk of harm to patients and to public confidence, and acknowledge how far your practice fell short of the Code, without blaming others. Denial of some of the facts is not necessarily a bar to showing insight.
That is where a course fits. A course on the part of the Code the concern engages, a written reflection that answers the three questions, and a dated record of what you have changed are the evidence the decision makers are asking for.
Which NMC course for which concern
Start from the concern as the NMC has described it in its email, and take the course on that subject. Then add the short modules that are about the response itself.
- Conduct or professionalism (behaviour at work, attitude, a complaint about manner, a dispute with a colleague): Professionalism and Professional Standards for Nurses and Midwives, with Professionalism and Boundaries in Use of Social Media where the concern is online.
- Ethics, consent or confidentiality: Ethics and Ethical Standards for Nurses and Midwives, or Privacy, Consent and Chaperone in Healthcare Practice.
- Honesty (a record, a timesheet, a CV, an undeclared caution or conviction): Probity for Healthcare Professionals.
- A boundary with a patient or a colleague (a relationship, a dual relationship, contact outside work, a gift): Professional Boundaries for Clinicians or Ethical Boundaries with Patients and Colleagues.
- Records (late, missing, altered or inaccurate notes): Professionalism in Documentation for Healthcare Professionals.
- Medicines (a medication error, controlled drugs, prescribing outside competence): Prescribing Guidance and Standards for Healthcare Professionals.
- Candour (not being open after something went wrong): Duty of Candour in Healthcare Practice.
- Clinical practice or patient safety: Ensuring Clinical Competence and Patient Safety.
- For the response itself: Module on Insight, Module on Reflection and Module on Remediation (£49 each, 1.5 CPD hours), with How to Deal with a Complaint or Investigation; and, for the third question the NMC asks, How to Ensure a Similar Mistake or Misconduct Will Not Be Repeated.
If you are not sure, our chooser page Which course do I need? asks three questions and names the course.
NMC revalidation: CPD hours and reflective accounts
The NMC's revalidation page on continuing professional development sets the requirement: "You must have undertaken 35 hours of continuing professional development (CPD) relevant to your scope of practice in the three year period since your registration was last renewed, or you joined the register." Of those 35 hours, at least 20 must include participatory learning, which the NMC describes as activity that involves interaction with one or more other professionals, in a physical or a virtual environment. You must keep accurate records of your CPD, showing:
- the CPD method;
- a description of the topic and how it related to your practice;
- the dates of the activity;
- the number of hours, including the participatory hours;
- the part of the Code most relevant to the activity;
- evidence that you undertook the activity.
The NMC says it does not prescribe any particular type of CPD, and leaves it to you to decide what is most useful for your development. A self-paced online course with a dated certificate counts towards the 35 hours; the 20 participatory hours need interaction with other professionals. Revalidation also asks for five written reflective accounts in the three years, on the NMC's form, each referring to an instance of CPD, a piece of practice-related feedback or an event in your practice, and how it relates to the Code. A course on the Code and a short reflection on what you changed is one of them. Our guides to NMC revalidation, writing reflective accounts and CPD courses for nurses cover the rest.
Our NMC courses and the Bulk Buy offer
Two courses are written for nurses and midwives, to the Code; the topic courses below cover the subject of a particular concern. Every course is online, self-paced, with a dated certificate that records the course title, the hours and the date.
Written to the NMC Code
Ethics and Ethical Standards for Nurses and Midwives
Consent, confidentiality, honesty, candour, boundaries with a patient or a colleague, and record keeping, each tied to the part of the Code it comes from.
- £79 (£50 with Bulk Buy 10)
- 2 CPD hours
- Certificate on completion
Courses that work alongside them
The Bulk Buy offer is any 3 courses for £200, 5 for £300 or 10 for £500, so a nurse or midwife answering a referral can take the subject course with Fitness to Practise and How to Deal with a Complaint or Investigation in one order, and a ward or practice can cover its CPD on the Code in one order. The three short modules, Insight, Reflection and Remediation, are £49 each for 1.5 CPD hours and sit outside the packages. Not sure where to start? Book a free 15-minute call with Dr Shehzad Iqbal.
Related guides: an NMC investigation letter, a patient complained to the NMC, NMC interim orders, the NMC Code explained and preparing for a fitness to practise hearing.
Guides that help
Frequently asked questions
What are NMC courses?
They are courses written for nurses, midwives and nursing associates on the NMC register, to the standards in the Code. Ours are online remediation courses on ethics, professionalism, probity, boundaries, records, prescribing, confidentiality, consent and communication, used after an NMC referral and recorded as CPD for revalidation. They are not run by the NMC: the NMC is the regulator, and it says it does not prescribe any particular type of CPD.
Which course should I take after an NMC referral?
The one on the subject of the concern. For conduct or professionalism, Professionalism and Professional Standards for Nurses and Midwives; for ethics, consent or confidentiality, Ethics and Ethical Standards for Nurses and Midwives; for honesty, Probity for Healthcare Professionals; for a boundary with a patient or a colleague, Professional Boundaries for Clinicians; for records, Professionalism in Documentation; for medicines, Prescribing Guidance and Standards. Add Module on Insight and Module on Reflection for the response itself.
How do I use a course in my response to the NMC?
The NMC's page on responding to a fitness to practise case gives you 14 days from the date on its letter to respond to the allegations, and lists the information it finds helpful, including any evidence of steps you have taken to address the concerns, such as completing courses or extra training, and any evidence of insight or reflection. Attach the dated certificate, name the part of the Code the course addressed, and add a short reflection on what you now do differently. Take advice from your union, professional body or a solicitor before you send it.
What does the NMC look for when it decides whether my fitness to practise is impaired?
The NMC's guidance on insight and strengthened practice says evidence of insight and of the steps taken to strengthen practice is central, and that decision makers ask three questions: can the concern be addressed, has it been addressed, and is it highly unlikely that the conduct will be repeated. Its guidance on whether a concern has been addressed lists what insight looks like: stepping back and looking at the situation objectively, recognising what went wrong, accepting your role, appreciating what should have been done differently, and understanding how to act differently in the future.
How many CPD hours do I need for NMC revalidation?
35 hours of CPD relevant to your scope of practice in the three years since your registration was last renewed or you joined the register, of which at least 20 must include participatory learning, meaning activity that involves interaction with one or more other professionals, in person or online. You must keep records of the CPD method, the topic and how it related to your practice, the dates, the hours, the part of the Code most relevant, and evidence that you did it.
Can the same course count for my revalidation?
Yes, as CPD hours: a 2-hour online course on the Code with a dated certificate is CPD you can record with the details the NMC asks for. Self-paced study counts towards the 35 hours; the 20 participatory hours need interaction with other professionals. A course can also be the subject of one of your five written reflective accounts, each of which must refer to an instance of CPD, practice-related feedback or an event in your practice and how it relates to the Code.
How much do your NMC courses cost?
Each course is £79 (£50 with Bulk Buy 10) for 2 CPD hours, online and self-paced, with a dated certificate on completion. The Bulk Buy offer is any 3 courses for £200, 5 for £300 or 10 for £500. The three short modules, Module on Insight, Module on Reflection and Module on Remediation, are £49 each for 1.5 CPD hours and sit outside the packages. Probity and Ethics is CPD accredited by The CPD Certification Service.
Sources
This guide is based on the following NMC pages, read on 29 October 2026.
