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Certified by The CPD Certification Service, UK

Reflective Statement Workshop: Building Insight and Writing a Reflection That Holds Up

Dr Shehzad Iqbal

A healthcare professional writing a reflective statement in a notebook beside a laptop showing a live workshop

In short

A reflective statement workshop helps you understand what went wrong and why, and set it down in a reflection that a case examiner, panel or employer can believe. Our Probity & Ethics reflective statement workshop, the CPD course Reflection Workshop — Insight, Reflect, Remediate, is a live day by Zoom from 9.30am to about 2.30–3.00pm UK time, giving 5 CPD hours for £499, with a certificate on completion. It is for a complaint, an investigation or a hearing with any UK healthcare regulator, and for reflective practice for CPD, appraisal or revalidation.

Asked for a reflective statement?

Your regulator, your employer or your adviser wants a reflection, or a letter says your insight is limited.

Reflection for CPD?

You want to write stronger reflective accounts for appraisal or revalidation.

What a reflective statement workshop is for

A reflective statement is a document you choose to send in a case: your account of what happened, why it mattered, what you have learned and what you now do differently. It is not the same as the private reflective notes you keep for your own learning. The GMC says it “does not ask a doctor to provide their reflective notes to investigate a concern about them” (GMC: Disclosure of reflective notes). A statement written for a case is read closely, so it has to be accurate, specific and your own.

The workshop is a day spent getting that statement right before you write it. For the structure regulators expect, see our guides on writing a reflective statement for a GMC hearing and the NMC reflective statement.

Insight first: why the writing comes second

A reflection can only show the insight you have. If you have not yet worked out why something happened, the writing will show it: a long description of events, an apology that does not say what for, or an explanation that rests on workload or other people. A reader takes those as signs that the insight is not there yet.

That is why the workshop spends time on understanding before writing: what duty was involved, who was affected and how, what part your own choices played, and what would make it different next time. Discussion with the facilitator and other professionals helps you see your situation as a reader would.

What makes a reflection hold up

  • It is specific. It names what happened, when, and the standard involved.
  • It owns the conduct without playing it down or adding qualifications.
  • It shows the effect on the patient or colleague, on your team and on trust in your profession.
  • It shows change with evidence: what you now do, since when, and how someone could check it.
  • It matches the record and everything else you have sent.
  • It is in your own words. A reflection copied from a template or written by someone else reads as exactly that.

After the workshop, the free Reflection Writer can help you put a draft together step by step.

How the live workshop works

You join by Zoom at 9.30am with your camera on, with a small group and the facilitator, Dr Shehzad Iqbal. The day uses a reflective model to give your thinking an order, then moves to your own case: what to include, what to leave out, and how to describe change you can evidence. It finishes with an action plan in which each step is specific and dated. You write the final statement afterwards, in your own words. There is a lunch break and two tea or coffee breaks; dates are on the Reflection Workshop page.

When to attend: response, case examiners, hearing or review

  • Before your first written response, so the reflection is part of it from the start.
  • Before a case examiner or investigating committee decision, if you can still send further evidence.
  • Before a hearing, leaving weeks, not days, to write and revise.
  • Before a review hearing after conditions or a suspension, when the panel asks what has changed (see returning to practice after suspension).

Live workshop or online modules

The online Module on Reflection and Module on Insight are self-paced, £49 each, 1.5 CPD hours, and count towards the Bulk Buy packages. They suit you if you want to start today. The live workshop suits you if you have tried to write and are stuck, if you have been told your insight is limited, or if the case is serious enough that you want feedback before you send anything.

What to bring, and the one-to-one option

Bring the allegation or decision letter, any earlier reflection you have written, feedback you have had on it, and evidence of what you have changed. Join from a quiet, private room. How much you share in the group is up to you; the one-to-one version, with the facilitator alone, costs £250 on top of the course price.

Reflection for revalidation and CPD

The same skills serve your CPD. NMC revalidation, for example, asks for “five written reflective accounts in the three year period”, each explaining how it relates to the Code (NMC: Written reflective accounts). The workshop gives 5 CPD hours and is CPD certified and accredited by The CPD Certification Service (provider no. 13197); see its listing on The CPD Certification Service website.

Please note

This guide is general information, not legal advice. No course decides the outcome of a case. Speak to your defence organisation, indemnity provider or union before you send anything to your regulator.

The live workshop for insight and reflection, and for CPD

Live by Zoom, for every UK healthcare professional

Reflection Workshop — Insight, Reflect, Remediate (Face-to-Face, by Zoom)

A facilitated day on building insight, writing a reflection that shows understanding, and a dated plan to remediate. Probity & Ethics is CPD certified and accredited by The CPD Certification Service (provider no. 13197).

  • £499
  • 5 CPD hours
  • Live by Zoom
  • Certificate on completion

Courses that sit beside it

The online courses are £79 each (£50 with Bulk Buy 10); ten online courses with a live course come to £949 (£500 plus £449). Not sure which fits? Book a free 15-minute call.

This guide is part of our Professional Misconduct hub, which brings together every Probity & Ethics guide and course on the subject.

The CPD courses linked from this guide, Module on Reflection and Module on Insight, are by Probity & Ethics, written by Dr Shehzad Iqbal, CPD certified and accredited by The CPD Certification Service (provider no. 13197) and offered since 2020.

Questions and answers

Will the workshop write my reflective statement for me?

No. You write the statement yourself, in your own words. The workshop gives you the understanding, the structure and feedback to write it well.

What is the difference between a reflective statement and reflective notes?

Reflective notes are private records of your learning. A reflective statement is a document you choose to send in a case, so it is read closely and must be accurate and specific.

When should I attend if I have a hearing coming up?

As early as you can, leaving weeks to write and revise your statement and to show that your practice has changed.

Does the reflective statement workshop help with NMC revalidation?

Yes. The same skills apply to the five written reflective accounts the NMC asks for over three years, and the day gives 5 CPD hours with a dated certificate.

Can I attend the workshop one-to-one?

Yes. The one-to-one version, with the facilitator alone, costs £250 on top of the course price.

Key Takeaways

  • Which course should I take for a request for a reflective statement? Our Module on Reflection is written for this, for healthcare professionals, and follows your regulator’s standards; pair it with a written reflection that names the standard engaged.
  • Will a course help my fitness to practise case? A course is evidence of insight and remediation, which case examiners or an investigating committee look for — strongest with a written reflection and changes in your practice. No course can guarantee an outcome.
  • When should I send the certificate and reflection? With your written response, before case examiners or an investigating committee decide — or before a fitness to practise hearing or a review if the case has gone further.
  • Can I finish the course before my deadline, and is it CPD accredited? Yes — it is online and self-paced with a certificate on completion, and CPD certified and accredited by The CPD Certification Service, counting towards your CPD and revalidation.
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