Duty of Candour in Healthcare Practice is a CPD-accredited online course designed specifically for healthcare professionals working in the United Kingdom. The course supports doctors, dentists, nurses, midwives, pharmacists, and allied health professionals in understanding when and how to be open, honest, and transparent with patients when things go wrong.
It is particularly relevant for professionals facing complaints, investigations, or fitness-to-practise processes, as well as those in leadership or supervisory roles who wish to promote a culture of openness, accountability, and patient safety.
Being open and honest with patients when care does not go as planned is a fundamental professional expectation in UK healthcare. Failures of candour are a common concern in complaints and regulatory investigations, often leading to loss of trust, escalation of disputes, and questions about professional insight.
This course provides clear, practical guidance on how to communicate effectively, apologise sincerely, and act with integrity — even in difficult or emotionally charged situations. It helps professionals understand regulatory expectations and apply candour confidently in everyday practice.
This course is suitable for UK-based healthcare professionals, including:
The course explores:
On successful completion of this course, participants will receive:
This course is aligned with guidance and standards issued by UK healthcare regulators, including the General Medical Council, Nursing and Midwifery Council, General Dental Council, General Pharmaceutical Council, Health and Care Professions Council, and others.
It supports healthcare professionals in demonstrating honesty, accountability, insight, and fitness to practise — particularly where concerns about openness or communication have arisen.
This online course is relevant to healthcare professionals working across England, Scotland, Wales, and Northern Ireland, in both National Health Service and independent healthcare settings.
Is this course CPD accredited in the UK?
Yes. This course is CPD UK certified, and participants receive an accredited CPD certificate on successful completion.
Can this course be used for appraisal or revalidation?
Yes. The course provides structured CPD evidence suitable for UK appraisal, revalidation, and professional portfolios.
Is this course suitable if I am facing a complaint or investigation?
Yes. This course is particularly suitable for healthcare professionals dealing with complaints, investigations, fitness-to-practise processes, or remediation where openness and communication are key concerns.
Does this course cover how to apologise without admitting liability?
Yes. The course explains how to offer a sincere, professional apology in line with regulatory guidance, without assigning blame or admitting legal liability.
Is this course fully online?
Yes. The course is delivered fully online and can be completed at your own pace, allowing flexibility around clinical and professional commitments.
Do I receive a certificate on completion?
Yes. On successful completion, you will receive an accredited CPD certificate suitable for appraisal, revalidation, and regulatory purposes in the UK.
