Professionalism and Professional Standards for HCPC Regulated Health & Care Professionals

Professionalism and Professional Standards for HCPC Regulated Health & Care Professionals is a CPD-accredited online course designed specifically for health and care professionals regulated by the Health and Care Professions Council (HCPC) in the United Kingdom. The course supports registrants in understanding, applying, and reflecting on professional standards expected across HCPC-regulated roles.

It is particularly relevant for professionals facing complaints, investigations, or fitness-to-practise processes, as well as those seeking to strengthen professionalism, accountability, and patient-centred practice in everyday care.

Professionalism is fundamental to safe, ethical, and effective health and care practice. Concerns relating to conduct, communication, boundaries, competence, or integrity are a common reason for complaints and regulatory scrutiny.

The HCPC expects registrants to act with honesty, maintain trust, work within their competence, respect confidentiality, and put service users’ interests first at all times. This course provides clear, practical guidance on meeting HCPC expectations, recognising lapses early, and responding constructively through reflection and remediation where concerns arise.

This course is suitable for UK-based HCPC-regulated health and care professionals, including:

• Allied health professionals and practitioners regulated by the HCPC
• Professionals working in the National Health Service and the independent sector
• Registrants facing complaints, investigations, or fitness-to-practise proceedings
• Professionals seeking CPD evidence for appraisal, revalidation, employer review, or regulatory submissions
• Health and care professionals wishing to strengthen professionalism, ethical conduct, and regulatory insight

The course explores:

• What professionalism means in modern health and care practice
• Core principles of professionalism, including patient-centred care, integrity, honesty, accountability, and teamwork
• Effective communication, empathy, respect, and cultural sensitivity
• Maintaining professional boundaries with service users, carers, and colleagues
• Confidentiality, privacy, and information governance
• Working within limits of competence and maintaining professional skills
• The HCPC Standards of Conduct, Performance and Ethics and how they are applied in practice
• Recognising breaches of professional standards and their consequences
• Responding to complaints, concerns, and fitness-to-practise processes
• Reflective practice, insight, and remediation
• Developing Personal Development Plans (PDPs) to demonstrate learning and improvement

On successful completion of this course, participants will receive:

• CPD UK certified accreditation
• An accredited CPD certificate
• CPD evidence suitable for appraisal, revalidation, remediation, and professional portfolios

This course is aligned with the Health and Care Professions Council’s Standards of Conduct, Performance and Ethics and related guidance.

It supports HCPC registrants in demonstrating professionalism, insight, accountability, and fitness to practise — particularly where concerns have been raised about conduct, communication, boundaries, or ethical behaviour.

This online course is relevant to HCPC-regulated professionals working across England, Scotland, Wales, and Northern Ireland, in both National Health Service and independent healthcare settings.