Probity & Ethics
Group Training · Live via Video Link · CPD UK Accredited & Certified
Ethics, Probity and Professionalism Trainingfor healthcare organisations and their staff
The CPD Certification Service, UK
At a glance
- Format
- Live and interactive, via video link
- Length
- 5 CPD hours, timings agreed with you
- Certificates
- One per person completing, emailed afterwards
- Price
- Quoted on enquiry
The courses
Four courses for staff training
Each carries 5 CPD hours and is certified by The CPD Certification Service. Content lists are indicative and can be weighted towards the standards you want covered.
Probity and Ethics Course
For staff training on probity, integrity, honesty and ethics as set out in your regulators’ guidance.
Indicative course content
- Probity: honesty and integrity
- Ethics and professionalism
- The healthcare regulators’ guidance on probity and ethics
- Why probity and ethics matter
- Review of cases involving probity and ethics
- What to do if a breach of the expected standards happens
- Insight, reflection, remediation
- An exercise in insight and reflection on a case or situation
- Structured reflection and an action plan for remediation
Dates and timings are arranged around your team, and the session is quoted on enquiry.
Arrange this courseEthics and Professionalism Course
For staff training on ethics and professionalism as set out in your regulators’ guidance.
Indicative course content
- Ethics in healthcare, and the principles behind it
- Review of cases involving ethical dilemmas
- Professionalism, and what it is made up of in healthcare
- The healthcare regulators’ guidance on ethics and professionalism
- Why ethics and professionalism matter
- What to do if a breach of the expected standards happens
- Insight, reflection, remediation
- An exercise in insight and reflection on a case or situation
- Structured reflection and an action plan for remediation
Dates and timings are arranged around your team, and the session is quoted on enquiry.
Arrange this courseProfessional Boundaries Course
For staff training on professional boundaries as set out in your regulators’ guidance.
Indicative course content
- What professional boundaries are
- Guidance from the healthcare regulators on professional boundaries
- The factors that contribute to boundary violations
- Situations where boundaries can become blurred, and the risk that follows
- Guidance on consent and chaperones
- Why professional boundaries matter for healthcare professionals
- The measures and mechanisms that help maintain them
- What to do when a breach of professional boundaries happens
- Insight, reflect, remediate
- An exercise to formulate a personalised action plan
Dates and timings are arranged around your team, and the session is quoted on enquiry.
Arrange this courseReflection Workshop — Insight, Reflect, Remediate
For staff training on insight, reflection and remediation, for anyone who may face a professional or ethical dilemma.
Indicative course content
- Reflection and reflective practice, and why reflection helps
- What to reflect on
- How reflection helps with insight and remediation
- Why reflection matters for healthcare professionals
- How to write an effective reflection
- Reflections and discussions that build insight into a situation or case
- Discussion that helps staff remediate, and helps them write reflective pieces afterwards
- Gibbs’ reflective cycle
- Collective reflection
- A SMART action plan
Dates and timings are arranged around your team, and the session is quoted on enquiry.
Arrange this courseNot sure which one fits? Describe the situation and we will tell you which course speaks to it — or that none of them does. Get in touch.
How it works
From enquiry to certificates
There are no published dates on this page because sessions are arranged around your team.
In short
What is this training?
Four live, facilitated courses in probity, ethics, professionalism, professional boundaries and reflective practice, delivered to your staff as a group via video link and certified by The CPD Certification Service. Each carries 5 CPD hours and a certificate for every person who completes.
They are designed to do two things: help staff review what their own regulator expects of them in day-to-day practice, and help the organisation show that its people are held to those standards. Content is shaped around the standards you want covered, and sessions are arranged around your rota rather than a published calendar — which is why dates and prices are quoted rather than listed.
No regulator approves courses from any provider, and no course guarantees an outcome in an individual case. What a live session gives you that an e-learning module does not is discussion — staff working through real situations with a facilitator and with each other.
Key terms
What the regulators mean by insight, reflection and remediation
Four terms recur throughout regulatory correspondence, and the sessions are built around them. Staff who understand the difference respond better when something goes wrong, which is most of the reason to run this training before it does.
- Fitness to practice
- Having the skills, knowledge, character and health to practise safely and effectively. A regulator opens a fitness to practice investigation when a concern suggests that one of those may be in question. It is a judgement about current and future safety, not only about what happened.
- Insight
- Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is assessed at almost every stage, whatever the allegation, and it is the element most often described as lacking.
- Reflection
- Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.
- Remediation
- The concrete steps taken so that the same thing does not happen again - training, supervision, changes to how people work - together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.
Who we work with
Healthcare organisations of any size
Mixed groups work well: the material is written around the standards the UK healthcare regulators share, so doctors, nurses, pharmacists and allied health professionals can sit in the same session.
Life does not always go according to plan.We are here to help…
Who runs the sessions
Author and course facilitator
Dr Shehzad Iqbal
Course facilitator and author, Probity & Ethics
Dr Iqbal has designed and delivered ethics, probity and professionalism training for UK healthcare professionals since 2020, working with registrants of all nine UK healthcare regulators, online and face to face. He combines clinical practice with formal postgraduate training in healthcare law and ethics.
MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee
Common questions
Questions organisations ask us
What does a course cost for an organisation?
Group training is quoted rather than listed, because the price depends on the course, the number of people and the timings you need. Tell us what you are looking for and we will come back with a figure.
How are the courses delivered?
Live via video link, facilitated, and interactive throughout. They are not recorded modules: staff discuss real situations with the facilitator and with each other, which is what makes the reflection work.
How long does a session take?
Each course carries 5 CPD hours. The exact start and finish times are agreed with you, so a session can be arranged around a rota, a study day or a training afternoon.
Do our staff get certificates?
Yes. Everyone who completes receives a 5 hour CPD certificate, certified by The CPD Certification Service, issued on completion and emailed afterwards. Staff can put it straight into an appraisal file, a revalidation record or a portfolio.
Which regulators do the courses cover?
All of them. The material is written around the standards common to the nine UK healthcare regulators and the social work regulators, so a mixed group — doctors, nurses, pharmacists, allied health professionals in the same room — works well. If your staff sit under one regulator, we can weight the session to that regulator’s guidance.
Can the content be tailored to us?
Yes. The content lists on this page are indicative. Sessions are shaped around the standards you want covered and, where you want it, around the kinds of incident your organisation has actually seen — discussed in general terms, never as a named case.
Is this only for staff who are already in trouble?
No, and most organisational bookings are not. The commonest reason to run one of these is preventive: making sure staff understand what their regulator expects before anything goes wrong. It is equally used after an incident, as part of a wider response.
One of our staff needs this individually. Can they book alone?
Yes. The same four courses run as scheduled sittings for individuals at a published price — see Face-to-Face Courses for healthcare professionals. That is usually the quicker route for one person facing a deadline.
Can we buy the online courses for a team instead?
Yes. There are 28 self-paced CPD courses, and the Bulk Buy offer gives any ten of them for £500. That suits topping up a team’s CPD; a live session suits changing how people behave.
The rest of the catalogue
Online courses, by regulator
Twenty-eight self-paced CPD courses, with a page written to each regulator’s standards. Useful for topping up a team’s CPD, or for an individual member of staff who needs something immediately.
Any ten online courses are £500 — see the Bulk Buy offer. Individuals can also book the same four live courses on published dates: Face-to-Face Courses for healthcare professionals.
Arrange a session for your team
Tell us which course, roughly how many people and the standards you want covered, and we will come back with dates and a quote.