Rebuilding Trust of Patients, Public, and Healthcare Regulator Course

Course Introduction:

Rebuilding Trust of Patients, Public, and Healthcare Regulator

Trust is the cornerstone of effective healthcare. This course, “Rebuilding Trust of Patients, Public, and Healthcare Regulator,” is designed to help doctors, dentists, nurses, midwives, pharmacists, psychologists, counsellors, physiotherapists, optometrists, opticians, social workers, chiropractors, osteopaths, and other healthcare professionals rebuild and restore trust following a complaint, inquiry, investigation, or fitness to practice process. Whether you are engaging with a regulatory body or pursuing professional development CPD, this course equips you with practical skills to restore patient confidence, enhance public trust, and build strong relationships with healthcare regulators.

This Restoring Patient Trust for Doctors and Nurses UK course covers critical aspects of trust and professionalism training for fitness to practice and offers guidance on rebuilding public trust within healthcare. It is designed for professionals involved in GMC, GDC, NMC, or HCPC fitness to practice processes, as well as those overseen by GPhC, Social Work England, SSSC, GOC, GCC, and GOsC. By addressing the principles of trust restoration in healthcare, this course prepares participants to navigate regulatory compliance and enhance their relationships with patients, the public, and healthcare regulators.

Our Healthcare Trust Building Course for Complaints and Investigations provides trust restoration skills that can be applied in daily interactions and formal regulatory processes. Through modules focused on building patient and public trust in healthcare settings, participants will learn strategies for restoring trust in healthcare practice and regaining patient confidence. This Professional Development in Rebuilding Trust CPD course is tailored for those looking to improve trust and accountability as part of their fitness to practice support or professional growth.

Who This Course is For:

• Doctors, Dentists, Nurses, Midwives, Pharmacists, Social Workers, Osteopaths, Chiropractors, Opticians, Optometrists, Psychologists, Counsellors, and other healthcare professionals facing a complaint, inquiry, investigation, or fitness to practice process with regulatory bodies.
• Healthcare professionals seeking to enhance trust and professionalism for regulatory compliance.
• Pharmacists looking for GPhC fitness to practice support to build patient and public trust.
• Social workers working with Social Work England or SSSC on restoring public confidence.
• Healthcare professionals focusing on professional training on trust and patient relationships for CPD.

Key Topics Covered in the Course:

• Trust Restoration in Healthcare CPD Course: Techniques to rebuild trust and accountability in healthcare environments.
• Trust and Professionalism Training for Fitness to Practice: Practical skills to enhance professionalism and trust for regulatory needs.
• Restoring Patient Confidence for Fitness to Practice: Strategies for rebuilding patient trust following complaints or investigations.
• Course on Rebuilding Trust with Patients and Public: Methods to regain public and patient trust in healthcare practice.
• Enhancing Public Trust for Healthcare Workers CPD: Approaches to strengthening patient relationships.

Whether you’re developing trust restoration skills for fitness to practice support with GMC, GDC, NMC, GPhC, HCPC, or other regulatory bodies, or working toward CPD in trust and accountability, this course provides the guidance needed to excel in restoring confidence and trust in all healthcare settings.

Useful Resources:

• GMC Concerns – Issues related to clinical competence or conduct.
• GMC Investigation Process – Overview of the process.
• Royal College of Nursing (RCN) – Support for nurses and midwives.
• NMC Fitness to Practice Library – Information on NMC fitness to practice.
• GPhC (General Pharmaceutical Council) – Standards for pharmacists.
• HCPC (Health and Care Professions Council) – Regulations for health and care professionals.
• Social Work England – Regulatory authority for social workers.
• SSSC (Scottish Social Services Council) – Registers Scottish social workers.
• GOC (General Optical Council) – Standards for opticians and optometrists.
• GCC (General Chiropractic Council) – Emphasis on financial integrity.
• GOsC (General Osteopathic Council) – Ethical and professional practice for osteopaths.
• NHS Services – Information on public healthcare services.
• RCGP (Royal College of General Practitioners) – Education and training support.
• Parliamentary and Health Service Ombudsman – Public support for concerns.