April 24, 2025

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£79.00

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Duty of Candour in Healthcare Practice

Course Overview
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This CPD course on the Duty of Candour in Healthcare Practice helps healthcare professionals understand when and how to be open, honest, and transparent with patients.

What You’ll Learn
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When and how to be open, honest, and transparent with patients
Guidance from UK healthcare regulators (GMC, NMC, GDC, HCPC and more)
Real-world scenarios and reflective practice
Professional responsibilities in healthcare settings
Effective communication techniques
How to apologise sincerely and build trust

Key Topics Covered
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The course explores real-world scenarios, reflective practice, and professional responsibilities. Learn how to communicate effectively, apologise sincerely, and build trust—even when things go wrong.

Who Should Attend
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This course is ideal for healthcare professionals in clinical or leadership roles who want to promote ethical healthcare, patient safety, and professional integrity.

Course Benefits
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Enhance your communication skills
Meet CPD requirements
Support a culture of openness and accountability
Promote ethical healthcare practices
Strengthen patient safety measures
Build professional integrity

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Course Content

Course Objectives

Course Objectives:

Section 1: Understanding the Duty of Candour in Healthcare Practice

1.1 What is the Duty of Candour?

1.2 Why the Duty of Candour Matters in Healthcare

1.3 When Does the Duty of Candour Apply?

1.4 Candour in Everyday Professional Practice

1.5 Ethical Foundations of the Duty of Candour

1.6 Reflective Quiz for Section 1

Section 2: Professional Guidance from Healthcare Regulators

2.1 Shared Expectations Across Healthcare Professions

2.2 What Happens When the Duty of Candour is Breached?

2.3 Reflective Quiz for Section 2

Section 3: Being Open When Things Go Wrong

3.1 Responding with Openness in Practice

3.2 The Importance of Timeliness

3.3 Structuring a Candid Conversation

3.4 Language Matters: Apologising Without Blame

3.5 Reassurance Without False Promises

3.6 Everyday Opportunities for Openness

3.7 Reflective Quiz for Section 3

Section 4: Reflection and Insight Following an Incident

4.1 Why Reflection Matters in the Context of Candour

4.2 The Qualities of Insightful Reflection

4.3 Reflective Questions to Guide Professional Insight

4.4 Reflective Practice as a Routine Habit

4.5 Reflection and the Duty of Candour in Remediation

4.6 Summary and Quiz – Section 4

Section 5: Team Culture and Leadership for Candour

5.1 Candour Is a Team Responsibility

5.2 Barriers to Openness in Teams

5.3 Characteristics of a Candour-Supportive Team Culture

5.4 The Role of Leadership in Modelling Candour

5.5 Supporting Colleagues Through Candour

5.6 Embedding Candour in Team Practice

5.7 Summary and Quiz – Section 5

Section 6: Summary and Conclusion

Summary and Conclusion

Post Course Assessment – Duty of Candour in Healthcare Practice